1. Community Pharmacy: Key Admin and Communications
(January 2017

2. The Gateway Criteria Advanced Service NHS Choices Information
MUR, NMS or NUMSAS
NHS Choices Information
EPS
Ability to send and receive NHSmail
(January 2017

3. The Quality Criteria Overuse of asthma treatments
15 minutes per pharmacy, currently no action that contractors can take to meet this criterion... wait for further news...
NHS Directory of Services
If 7 SCR uses per month, time 1hr 45 minutes over 5 months
Needs to be 'business as usual'
Use of NHS SCR
80% of staff in patient facing roles trained
Est. 20 minutes training per staff member
Dementia Friends
If it takes 3 minutes to review each asthma patient and each pharmacy has c 400 relevant patients, up to 20 hours
Overuse of asthma treatments
80% of pharmacy REGISTERED PROFESSIONALS will be trained to level 2 safeguarding children and vulnerable adults
c. 1 hour 30 min per staff member
Safeguarding training
CPPQ results available on NHS choices website
Centrally or DIY? Time demands will vary...
CPPQ Publication
January 2017

4. The Quality Criteria… The Big Ones!
Covering incidents, ongoing error logs, national and local learning
National template?
Patient Safety Report
CPPE Training and RSPH (full day) training requirements
Existing HLPs may be grandparented?
c. 56 hours training for 5 staff members, hardest if starting from scratch
HLP Level 1
January 2017

5. January 2017

6. January 2017

7. January 2017

8. Recording Interventions
A key part of day to day community pharmacy life
Provides evidence for criteria to satisfy both core contract requirements (CPAF) and Quality Payment criteria
Good clinical practice
Ensures continuity of care (e.g. Particular brands for a named patient)
Informs other staff members involved in that patient’s care
Follow up advice/opportunities
January 2017

9. Recording Interventions
What to record?
Where to record?
Has something worried you? (Risk management)
Have you made a difference?
Will you or someone else need to know this the next time the patient is in?
Will you need to refer back to it in the future?
Can be either in PMR or log book
‘Ghost patients’ for OTC/anonymous
Easily accessible and available for presentation
PMRs can offer report functionality/note coding
January 2017

10. NHSE Communications
NHS England will use a designated address specific for each pharmacy; this needs to be known and regularly checked
General notifications, drug/fraud alerts, pharmacy specific communications
Regular news bulletin (any address can be signed up!)
Controlled drug newsletter
Care homes information
Key submission dates, bank holiday rota requests
January 2017

11. NHSE Calendar
January 2017