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Discussion Groups on Sharepoint – some lessons learnt

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1 Discussion Groups on Sharepoint – some lessons learnt
Janet White e-Communications Team Metropolitan Police Service, New Scotland Yard

2 Summary Aim of the Project Skills and Resources Problems encountered
Some solutions Lessons learnt Next Steps

3 To move MPS Special Interest discussion groups (SIGs) to Sharepoint:
Project Aim To move MPS Special Interest discussion groups (SIGs) to Sharepoint: SIG messages posted in Outlook Public folders, viewed via the Intranet browser

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6 Sharepoint To improve management of electronic information
Operating alongside MPS Intranet ‘Discussion Boards’ for SIGs (Special Interest Groups)

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8 Skills and Resources Sharepoint Team – Technical support/advice
e-Communications (Intranet) Team – SIG Site Collection rights Training Financial constraints

9 Basic creation of Discussion Board
Site Actions > Create > Discussion Board Option to add to ‘Quick Launch’ (navigation menu)

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18 Issues Management control (SIG ‘Owners’)
Default Discussion Board – ‘Open’ to all ‘Closed’ and Moderated SIGs Discussion board information Default welcome message User feedback

19 Solutions Permission levels Permission Groups
Versioning control for ‘Moderated’ SIGs ‘Web part’ on Discussion Board

20 e.g. CARERS SIG MANAGER GROUP members = SIG Manager and Deputies
Permission Group: e.g. CARERS SIG MANAGER GROUP members = SIG Manager and Deputies Permission Level: SIG Mngr – rights = add, delete, approve, manage permissions

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26 Permission Group: Permission Level:
CLOSED SIG NAME SIG MEMBERS GROUP members = users being given access Group Owner = NAME SIG Manager Group Permission Level: rights = contribute

27 SIG Member Permissions
People and Groups > New Group e.g. ‘Name SIG Members’ SIG Members Group Owner - ‘Name SIG Managers’ ‘Contribute’ rights – View, add, update and delete

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30 Applying Permissions Create Permissions Groups Create Discussion Board
Default – all permissions inherited ‘Disinherit’ other Permission Groups Discussion Board settings > Permissions for this Discussion Board

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35 Select all; de-select those that apply
Remove permissions Relevant SIG Manager and SIG Member Groups remain

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39 Moderated SIG Versioning Settings option
SIG Mngr Permissions include ‘approve items’ Message ‘pending’ until approved Option for Approver comments

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47 ‘Web part’ Static information - edited separately
Include links to Intranet site and Accessed from ‘Site Actions’ menu ‘Content Editor’ web part Rich Text Editor (Word formatting)

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54 Lessons Learnt communicating business/user requirement to technical support team Understanding technical skills available Sharepoint permission levels Managing management expectations Identifying risks – funding commitment

55 Next steps ‘Proof of concept’ testing User Feedback
‘Help’ pages for SIG Managers/Users Workflow for SIG application forms Setting up SIGs go live?

56 Summary Teams working together Learning Curve Problems resolved

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