1. Concept Presentation December 2006
e-nate Smart Center
Concept Presentation
December 2006

2. The Basic Concept
For an efficient, successful initiation to the e-nate Smart Center, trust the e-nate.com training team. It will be our pleasure to plan complete, customized training, tailored to your needs.
E-nate Smart Center is intended for user support throughout the initiation and introduction process, facilitating your use of e-nate.com.
E-nate Smart Center provides you with a wide variety of tools to meet your most specific training needs.
E-nate Smart Center offers you 24-hour online support to make using e-nate.com even easier.

3. Smart Center Advantages
Learning at your own pace
Personalized support
Professional follow-up
Certification

4. Learning at your own pace
Real-time training via WEBEX
Make an appointment with your e-nate.com trainer for a training session online – training session recording is available on request
Non-real-time training
Training videos and complete tutorials are available with just one Click!
Online 24/7 support
We’re always available, so let us help you whenever you need us!

5. Personalized Support Your needs are a priority
Training is adapted to your personnel and your
clinic
We’re available when you’re available
We adjust to your schedule
New-element training is offered regularly
Optimal proficiency is ensured
Stay informed of training dates by visiting the Smart Center regularly

6. Professional Follow-Up
A team of professional trainers
Ready to guide you throughout your training
High-tech support
We use the latest technology in order to offer you a wide range of training tools
In the comfort of your own office, learning has never been easier or more enjoyable!

7. Certification Recognizing your efforts
You’ll receive your e-nate.com diploma upon completion of training, certifying your level of e-nate.com expertise!
Become an expert and maximize your professional results with e-nate.com!

8. Frequently-Asked Questions
Interface Overview
WEBEX Training Center 1
Training Videos 2
Frequently-Asked Questions
*FAQ’s* 5
E-nate
Smart Center 3
Tutorials 4

9. The Tools
The Webex Training Center : Personalized training with an e-nate.com trainer, live via the Web, in your own clinic and according to your schedule.
Training Videos: Learn the main functions of
e-nate.com in the blink of an eye.
Tutorials: See each function in detail.
DirectHelp: Live communication (chat) with an e-nate.com trainer, available 24 hours a day, means instant support!
FAQ’s: See the questions most frequently asked by users.

10. Tool Presentation

11. 1 – The WEBEX Training Center
The e-nate.com training team cares about satisfying your needs, which is why they’ve made personalized online training sessions, with a trainer and in your own clinic, available to you with the Webex live communication system.
Find out more and plan your training session for whenever it’s convenient for you!

12. 2 – Training Videos
E-nate Smart Center provides you with a range of training videos, to satisfy the training needs of both doctors and reception personnel.
Basic concepts can be acquired at your own pace, simply by going into the video bank.
Reception  more than 150 training videos
Doctors  more than 100 training videos

13. 3 - Tutorials
E-nate Smart Center provides you with tutorials that are simple to use and easy to access, explaining each of the e-nate.com functions in detail.
These tutorials are a practical tool for immediately learning everything you need to know, when you need to know it.

14. 4 –
e-nate.com provides you with a real-time communication tool - instant and personalized support via Chat, allowing you to speak with an e-nate trainer when you need to.

15. 5 – Frequently-Asked Questions
The Frequent Questions – FAQ’s section allows you to obtain additional information by consulting the questions most frequently asked by the clinics who use e-nate.com.

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