1. Pre-Intermediate Lesson 14
Hotel Review
Pre-Intermediate Lesson 14

2. Today we are going to learn:
Vocabulary related to hotels
How to write a hotel review

3. What kind of room did you stay at?
Single room
Twin room
Double room
Suite

4. What was the room like? Big small Clean dirty Loud quiet New old
Beautiful ugly
Did you book the room in advance?
How did you book it?
On the website
Through a travel agency

6. How was the staff? Friendly unfriendly Helpful unhelpful
The staff spoke many languages.
The staff spoke English badly.
Staff = people who work in a certain place
The staff of the hotel was very helpful.
Stuff = variety of things.
What is all this stuff on my table?

7. Did you have any problems?
How was the location?
Central
Far away
Convenient Inconvenient
Did you have any problems?
The key didn’t work.
We didn’t get the room we booked.
We couldn’t check in on time.
We had to check out early.

8. Style Structure Formal Informal I found the hotel ….
I am satisfied with…
I am (completely) dissatisfied with…
We had a problem with…
I would/wouldn’t recommend this hotel.

9. I stayed at this hotel at the beginning of May.
Tamara’s review
I stayed at this hotel at the beginning of May.
I am completely dissatisfied with the hotel. First of all, I booked a double room, but when we arrived we got a single room with extra bed. The room was not new and it was not very clean. The street next to the hotel was very loud and I could not sleep.
We could not use the Internet because it was very slow.

10. The hotel website said there was big breakfast included in the price of the room. It is true, but there was a big group of Chinese tourists in the hotel so when we went to breakfast there was no food for us. We had only coffee and a sandwich. We talked to the staff about it, but they were not very helpful.
In general the service was horrible, the staff was rude and unhelpful. The hotel has good location and the price is not too high, but I do not recommend this hotel. I found the hotel very bad.
Tamara

11. I stayed at this hotel at the end of March.
Yuliya’s review
I stayed at this hotel at the end of March.
I found the hotel very nice.
I booked a twin room, but all the twin rooms were taken when we arrived and the hotel staff gave us a suite. The room was beautiful and very big. The view from the room was wonderful. We slept very well.
The hotel had huge delicious breakfast with fresh juice and many different dishes. We also met some very nice people at breakfast.

12. We had a little problem with the key, but the staff was very helpful.
In general we really enjoyed our stay. All the staff was friendly, the service was excellent and we had everything we needed. The hotel has great location and the price is very good. I would definitely recommend this hotel and I would love to stay here again.
Yuliya

13. Washington Hotel Positive review: New and clean
Great view from the window
Comfortable beds
Very big delicious breakfast
Good location
A little expensive
Very friendly helpful staff
Negative review:
Old
The room – small, dirty towels
Small beds
Tiny breakfast
Good location
Good price
Unfriendly staff
Terrible service

14. Today we have learned: Vocabulary related to hotels
How to write a hotel review