1. Hotel transforms customer relationships, wins guests’ hearts with the help of Microsoft Dynamics 365
Jumeirah Hotels & Resorts—owners of some of the world’s most luxurious hotels like the Burj Al Arab Jumeirah—already has a reputation for delivering world-class hospitality. Company leaders saw an opportunity to improve segmentation and campaign management by tapping into vast data from the chain’s customer loyalty program. By using Microsoft Dynamics 365, Jumeirah creates personalized, targeted, relevant marketing experiences for each customer, which drives an increase in revenue year-on-year.
Dynamics 365 for Customer Service
Dynamics 365 for Marketing
Power BI
Employees: 10,001+
Hospitality & Travel
United Arab Emirates
Vepro
Marketing Management
Customer Engagement