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Creating User Documentation in an Agile World
Jane Wilson
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You say Scrum, I say Agile…
“Our highest priority is to satisfy the customer through early and continuous delivery of valuable software.” Adapt and Iterate (sprints)– Work continuously with customer Agile Manifesto Scrum Ceremonies: Planning Daily Scrum Meetings Sprint Reiews Retrospectives Transparency and Simplicity Self-organizing Teams – create and point stories Fail Fast
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Scrum Team Where does the Technical Writer fit in? Scrum Master
Product Owner Team Members
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Technical Writer Specialized member of the scrum team
Works with the PO and team to create doc stories Participates in scrum stand-up meetings Participates in planning and demo meetings Maintains content plan
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Friendly Reminder… Writers cover multiple scrum teams!
Teams need to be mindful of meeting times and frequency, story load.
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Stories or Tasks?
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Documentation Stories
Documentation user stories should reflect all work done by a Technical Writer as part of the scrum team.
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Documentation Stories
Stories to document functionality being created by the development team. Stories relating to documentation-specific work. (These stories are much less common.)
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Documentation Stories
The big question – Story Points?
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Documentation Stories
Tips: Divide work into multiple stories (not a single catch-all story) Link a doc story to the related dev features
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Review Time Quality Process (InfoDev)
Review for completeness and flow (scrum team) End-to-end review and sign-off by PMs
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Your mileage may vary...
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Participate in scrum ceremonies!
Planning Daily Stand-ups Sprint Review Retrospective
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, Learn about Agile,
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Handy Phrases…. Don’t be afraid to throw the “B” word!
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Handy Phrases…. “That’s not really Agile…”
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Jane Wilson jwilson.stc@gmail.com jane.wilson@ge.com
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