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Presenting Insights – Engaging Audiences
GIMRA Presentation Prepared for: Van ValdezI Ref: RI/ ATI Date: December 2014 This document is marked Private This document is marked Private
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Agenda Agenda Who is Here Today? Contents Our “brief”
Bringing Findings to Life The End Result Let’s Start at the Very Beginning Development Pipeline The Insurance Infographic Any Questions Rebecca Ironside Snr Research Director Qualitative Annabelle Truscott Research Director Retail & Finance Contents images subject to copyright and supplied by thinkstock 2 This document is marked Private This document is marked Private
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Our “Brief” for Today Provide examples of ways of presenting insights which engage audiences, from the most research literate insight manager to a distantly involved board member. Our focus will largely be on the impact gained from spending time in the consumer’s world, and using film footage to create visually rich and memorable presentations Bringing audiences to life and keep findings top of mind longer than a typical research deck would This document is marked Private This document is marked Private
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Many People Dread Research Debriefs
Often with good reason! This document is marked Private This document is marked Private
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Bringing Findings (and consumers) to Life
“Evidence” Livening Dull Content Helping Stakeholders to believe this really is their customer Particularly facts and figures But also less interesting topics or respondents Memorable Real Multi sensory outputs remain in the audience’s mind longer than a chart does A chance to see behind closed doors, see the real consumer, not their constructed group respondent personality This document is marked Private This document is marked Private
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Bringing Findings to Life – The End Result
Some Examples A Few Examples of how insights can be brought to life 2. 4. 1. Emphasis 3. Infographics / information in a visual way Behind Closed Doors Animation Emphasising what’s been said, illustrated verbatims and key facts Animated PowerPoint and graphics to illustrate findings We will focus on this and use as a case study today Respondents self filming and bringing their worlds to us However, it’s not just limited to the findings, film engages respondents too… This document is marked Private
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Let’s Start at the Very Beginning
If you want to include film, animation or graphics in your findings - you need to start thinking about it almost as soon as the project is commissioned Every one hour spent on this at the beginning of the project, saves ten hours at the end of the project This document is marked Private This document is marked Private
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The Development Pipeline
Understanding how we get to the final output Conception and Planning (Pitch/proposal Stage) Fieldwork (preparation) Storyboarding & Clip Selection Finalise & Publish Post-production This document is marked Private This document is marked Private
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And We’ll Use A Relevant Example
We conducted a Benchmarking study in response to clients who often ask how their industry compares to others. We covered 18 service areas, but today we’ll focus on General Insurance UTILITIES INSURANCE BANKING/ FINANCE MEDIA EMERGENCY COVER/ SECURITY Gas Supply Electricity Supply Water Supply Home Pet Private Health Travel/ Holiday Vehicle Current Account Savings Account Credit Card(s) Subscription TV/ Film Service Home Telephone Broadband/ Internet Mobile Phone Car Breakdown Cover Home Emergency Cover Home Alarm/ Security Service NB. potential to add other service areas This document is marked Private This document is marked Private
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The Insurance Infographic
Moving from Powerpoint and data to an Infographic – towards taking it further for the presentation This document is marked Private This document is marked Private
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Some Reminders Key Things to Remember Start Early Plan it Out
Think about desired output as early as possible – will video be a reporting medium? Who is the ultimate audience for the findings (and can they access video content easily?) Start Early Best practice for video capture Impact on questionnaire design or discussion guide planning Impact on recruitment / type of respondents Plan it Out Consider the options available / possibilities within timeline and budget Not always film, might simply need enhanced graphics Don’t use it for its own sake! Choose Approach Level of quality recquired Additional costs such as stock music, development of templates Ultimately, how it will be played back or accessed in future Technical Spec This document is marked Private This document is marked Private
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Thank you!” Any Questions? This document is marked Private
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