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Medical locums. Spend, volume and prices
TEMPLATE: Board dashboard Medical locums. Spend, volume and prices A: How is the trust performing against total agency spend ceiling in 2016/17? Commentary YTD performance YTD % reduction in total agency spend required 25% YTD % reduction in total agency spend achieved 24% YTD % reduction in medical spend achieved 17% Safety No reported safety issues due to agency. YTD spend £3m under ceiling 17% reduction in medical spend vs. 24% reduction in total agency spend. M3 spend is 20% lower than previous year. Biggest issues Particular challenge with X service/site. [Action taken] Poor take-up of electronic request system in X service/site. [Action taken] Data concerns? Ceiling 2016/17 Include projections by staff group if available B: Has the volume of medical agency shifts changed? C: How have the prices paid for medical staff changed? Board level dashboard
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Last month/4 week average
TEMPLATE: Board dashboard Medical locums. Key summary statistics and action plan D: What are the key summary stats? F: What actions are required? Latest week/month* Last month/4 week average YTD average Proportion of agency vs. bank shifts 30% 40% 45% Medical price cap overrides 400 500 Number of locum requesters 60 70 Number or approvers 40 20 Proportion of direct booked shifts 50% Proportion on framework 98% 96% 95% Proportion booked within 48 hours Most common reasons for booking locums 1) Short term sickness (X%) 2) Increase in acuity (X%) 3) Vacancies (X%) 1) Annual leave (X%) 2) Vacancies (X%) 3) Training (X%) 1) Long term sickness (X%) Action Owner Completion date Risk rating Board to assign responsibility to a senior named individual for reducing medical locum spend (usually this is the medical director, with support from the finance director and HR director). MD 01/08/2016 Set up weekly meetings with MD, FD and COO to discuss performance and agree Terms of Reference for group. COO Medical director to agree plan with the board and have a process in place to obtain the information they need from the divisions and hold them to account for locum use. Set up good quality real time data to identify hot-spots (specialities, grades, individuals) to target Develop locum bank. Head of temporary staffing 20/09/2016 Develop and communicate clear processes for booking locums, including locum booking form. Associate MD 01/10/2016 Establish workforce establishment needed and ensure that all plans and locums requested are assessed against this. Centralise locum booking and price negotiation Set up a working group, led by executive level staff, across trusts in your local health economy focused on bringing down locum spend across the area. E: How have weekly medical overrides (rate of agency shifts) changed? Board level dashboard * Colour reflects change compared to 4 week average/previous month
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Sickness and absence rate (%)
TEMPLATE: Working group dashboard Medical locums. Agencies and workforce management G: Which agencies have the highest volume of shifts over the price caps? H: Which specialties/sites have the highest requests? Latest week 4 week average Requests (Shifts) % within caps* % within caps Agency x 1,000 75% 60% 911 50% 850 100% 800 20% 500 54% 52% 400 94% 36% Total 4,061 55% 58% Latest week 4 week average Specialty/site Volume of requests* Proportion approved Volume of requests x 415 75% 300 285 50% 402 180 221 104 65% 78 65 40% 72 45 100% 50 20 55 18 22 Total 1,132 63% 1200 I: Which services have the highest sickness and absence rates? J: Which services have the highest vacancy rates? Sickness and absence rate (%) Actions Specialty/site This month Last month X 30% 25% 20% 18% 15% 0% 14% Vacancy rate (%) Actions Specialty/site This month Last month X 30% 25% 20% 18% 15% 0% 14% Additional dashboard for working group * Colour reflects change compared to 4 week average
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TEMPLATE: Working group dashboard
Medical locums. Long term locum bookings K: Who in the trusts have been working on a locum basis for more than one year? Grade Department # months service Hourly rate Monthly cost Reason for locum usage Action taken Risk Rating Update Speciality doctor Geriatric Medicine 25 £140 £22,400 Very specialist doctor that have struggled to recruit to Regular meetings with Medical Director Locum reluctant to renegotiate rate or be employed via bank Consultant A&E – X site 36 £120 £19,200 Long term vacancy in A&E Offered substantive role Advertised for role Renegotiated lower rate and will be employed via trust's bank. Paediatrics 13 £115 £18,400 Maternity cover Offered substantive role (rejected as wants to maintain flexibility). Offered flexible bank role within the trust Doctor agreed to join bank at a lower rate, with further review of pay in 6 months. Registrar Cardiology 28 £64 £10,240 To cover illness initially, high performing individual unwilling to take on substantive role. Offered substantive role Advertising post but hard to fill role Two applications for role, interviews week commencing 6 September. F2 14 £50 £8,000 Change in Deanery posts allocated to trust. Negotiating with Deanery about larger allocation in future years. Trying to bring member of staff onto bank. Member of staff unwilling to go onto bank. Will need to advertise for role. Speciality doctor Gastroenterology 17 £72 £6,450 Long term vacancy Ophthalmology £42 £4,200 L: Commentary Agencies: Agency x is now offering 100% of shifts below price caps and has been rewarded with Tier 1 status. Agency y refusing to meet the caps. Phased reduction in reliance on this agency is continuing (2 months until complete). Specialties/sites: Support needed on emergency care ward on negotiations with long term locums. Excellent work by Y site in terms of swapping shifts among junior doctors has reduced number of requests filled by agency. Individual meetings with MD and top 5 requesters and top 5 authorisers arranged to discuss drivers of high locum usage. Additional dashboard for working group
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