1. Manchester Global Award 2014

2. Intercultural Communication: ‘Acts of communication undertaken by individuals identified with groups exhibiting intergroup variation in shared [but individually expressed] social and cultural patterns’ Damen, 1987:23

3. My Perceptions of the World Around Me
DECENTRE: A readiness to suspend one’s own values, beliefs and behaviours and not assume that they are the only possible and naturally correct ones.
Multi-perspectivism
Openness
Non-judgemental

4. My Perceptions of the World Around Me
EXTERNALIZATION: An ability to step outside ones usual perceptions and a willingness and ability to consider multiple perspectives of the same thing.
Multiple meaning attribution
Insider knowledge
Outsider understanding

5. “Culture is communication and communication is culture”

6. My Communications in the World
PERCEPTUAL ACUITY: attentiveness to verbal and non-verbal behaviours, the ability to read others’ emotions, sensitivity to one’s impact on others and accuracy in communication with others.
Non-verbal communication: kinesics, proxemics, oculesics and haptics
Avoid and recognise miscommunication

7. The Hausschuhe Incident
DECENTRE
Becoming aware of what is usually unconscious and taking the other persons perspective
Not assume that one’s values are the only possible and naturally correct ones
Non-judgemental stance
FLEXIBILITY/OPENESS
MULTIPLE MEANING ATTRIBUTION
PERCEPTUAL ACUITY
Attentiveness to non-verbal behaviours
Notice and respond
PRE-PAIR
OBJECTIVE CULTURE
SUBJECTIVE CULTURE

8. The Future

9. ‘The value of international experience goes beyond purely the acquisition of language – it lies in the ability to see business and personal issues from other than your own cultural perspective’ Charles Macleod, Head of UK Resourcing for PricewaterhouseCoopers

10. ‘There is not a finite set of skills, strategies, awareness , or knowledge that we can learn – and then ‘arrive’ as a perfectly competent intercultural communicator’ O’Sullivan 1994:131