1. IST421: Advanced Systems and Enterprise Integration
Week2

2. Week1 Feedback Questions / concerns Content Suggestions
Week’s learning
Ratings
Excellent 14
Good 19
Average 3
Fair
Poor
Total 36
 Content
Readings
FQs / RQs
Video
Did not read / watch / attend 7
Not helpful at all
Somewhat helpful 4 5
Very helpful 24 20 12
Excellent 8 10 11
Total 36 34 35
Questions / concerns
Content
Straight-forward, well organized
Very informative
Excellent introduction to the course
Suggestions
PowerPoint slides?
Examples of successful group projects from past semesters?
Option 1
Example
Real project
Integrated sales & commissions system for a telecom company
Exploratory project
Recommendations for an e-CRM system for a small Flooring Window and Design company
Entrepreneurial project
Fantasy football weather wizard
White paper
Comprehensive Analysis of Benefits and Challenges Associated with Enterprise Integration

3. System vs. Enterprise Integration
System is a set of interacting, interdependent components forming an integrated whole that work towards a common goal
Software system: program modules, data
Human body: respiratory system, circulation system…
In an enterprise context…
IT system: Infrastructure, data, applications
Enterprise systems: IT system, business processes
Enterprise: Enterprise systems, people, products, departments, …
Source: Wikipedia.org

4. EI Roadmap
Source: GBR, 2005, p. 18

5. Business Drivers Business initiatives Strategic focus Tactical focus
Increase business efficiency and competitiveness
Move to real-time business processes
Integrate transactions across the value-chain
Example: General Motors
Time to design & deliver a car: reduced from 48 to 18 months
Cost to bring a car to market: cut by $1bn
Eliminate reconciliation issues, data inconsistency, reporting discrepancies
Improve customer satisfaction
Track and analyze customer satisfaction
Portals or mobile technology
Mergers and acquisitions
Improve business efficiency
Choose one system over the other, OR
Integrate the systems, OR
Implement an entirely new system
Regulatory compliance
Sarbanes-Oxley Act
Health Insurance Portability and Accountability (HIPAA)
T+1 trade settlements in financial services
Use of XML standards
Source: GBR, 2005, p

6. Business Requirement
What is the business problem we are trying to solve?
Identify business champion
Understand how the business operates
Define the impact
Document
Source: GBR, 2005, p. 27

7. Enterprise Integration Strategy
Create a roadmap ~ 2 to 3 years
Create metrics: Measure what you want to manage
Minimize redundancy: Rationalize!
Minimize required skill set: Standardize!
Invest in reuse: SOA and process-driven integration
Revisit and revise as business strategies change: Led from the top

8. Enterprise Integration Strategy
Lays the foundation for enterprise agility
Inherently complex
Can’t be tactical
Don’t outsource strategy!

9. Best Practices Business IT Goals and objectives Alignment EI projects
Strategic business planning
Involvement
IT team
Project Managers
Ownership
Business Metrics
Measurement
Project success criteria
Goals and objectives
Review
Project lifecycle
Source: GBR, 2005, p. 34

10. Architectural Best Practices
Service Oriented Architecture
Business functionality packaged as reusable service (web service) accessible through standard interfaces independent of platform
It is a strategy – not a magic bullet!
Needs commitment, planning, hard work
Process driven integration
End-to-end visibility
Business process management: modeling, automation, workflow, monitoring,…

11. Business Integration Strategy Specification
Mapping Business and Integration Strategies
Priority
Business strategy / Initiative
Scope
Integration Strategy
Budget 1
Regulatory compliance (e.g. SOX)
Certification of revenue reporting process
Process management
$xxx 2
Increase business efficiency
Reduce time to process an order
Application integration
$yyy …
,,,
Integration Strategies.
<Redundancy management strategies >
<strategy>
<rationale>
<Skill set management strategies>
<Reusability strategies>
<Process driven integration strategies>
<SOA strategies> …
Integration Strategy Metrics
Integration strategy
Metric
Metric value
How to collect
Frequency
Owner
Increase reuse
Component reuse
No. of times a component is reused
No. of business processes component is used in …
Monthly
Repository owner, central architecture group, … … ….
Source: GBR, 2005, p

12. Conclusions Enterprise integration projects
Driven by business strategy (strategic focus)
Fulfill business requirements
Guided by enterprise integration strategy
Architectural Best practices
SOA
Business process-driven integration