1. Project overview

2. Background

3. Background

4. Background

5. Strategic framework

6. Strategic framework

7. Strategic framework

8. Strategic framework

9. Aims

10. Aims

11. Aims

12. Aims

13. Approach
There are several key aspects of the approach we are taking, which will contribute to the project’s success.

14. Approach Clinical Engagement
Developing a consensus opinion among clinicians can be difficult.
Central to our approach is genuine clinical engagement. We want and need to hear from real, practising clinicians about:
how they currently work
what are the key problems
what improvements would make the biggest difference
Later I will go into more detail about how we will use surveys and workshops to do this.

15. Approach The Big Pitcher
NHS Scotland is a large, complex and inter-connected organisation. And the NHS itself exists within a broader public sector context.
By ensuring that we link with relevant groups, nationally and locally, and by placing the project’s work within a wider strategic framework, we hope to ensure that the recommended next steps make sense not just locally but as part of that bigger picture.

16. Approach

17. Primary Care Survey – Emerging Themes and Issues

18. We need to understand...
The themes and issues emerging from the survey results
The effects of these themes and issues
Who is affected
How they are affected

19. Our increased understanding will...
Ensure that the issues raised are considered and inform the development of a solution
Ensure that the development of a solution is focussed on the needs of patients, clinicians and the wider healthcare team
Help to inform the agenda for the clinical blueprint development session

20. Primary Care Survey first 90 responses
Illegibility of handwritten information
Insufficient information about changes to medication
Missing diagnosis
Missing follow-up information
Missing medications items
Need to contact hospital for further information