1. Research & Instructional Services
Mary Fetzer
Deputy Associate University Librarian for
Research & Instructional Services
March 1, 2012

2. Reference Traditional Desk Reference Ask-a-Librarian Reference
Chat Reference
Individual Research Consultations Mo

3. Gimlet Used at Alexander, Douglass, Kilmer, LSM
Records reference transactions
Customizable
Provides usage statistic charts by library
Aids in scheduling desk reference

4. Who Provides 35 library faculty
Includes several non-tenure track including two part time librarians
A diversity intern
Two special projects librarians
Mostly subject specialists with reference, collection development, instruction, and liaison responsibilities
Flat organizational structure

5. New or in Development
Mobile app for libraries new & developing (m.libraries.rutgers.edu)
Centralized telephone reference for New Brunswick Libraries
Website redesign
Discovery layer

6. Information Literacy 43,380 undergraduates at Rutgers
Programs include FIGS, Byrne Scholars, McNair, Students in Transition, English 201s
Tutorials
RIOT
Nursing Tutorial
LibGuides
Information Literacy Information Advisory Committee
Assessment

7. Collaborations Liaison Action Group SC&I
Librarians serving other departments

8. THE END