1. The Conflict Survival Kit (LO 1)
The nature of conflict
How does it affect us?
(War, politics, television, litigation, neighbourhoods, employment, discourse, relationships)
-discuss each aspect of conflict to obtain a feeling what conflict feels like.
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2. Conflict – good or bad? Negativity influences our response
Four common responses:
Avoidance
Accommodation
Competition
Compromise
Collaborate**
Existence of conflict can serve as an indicator signaling opportunities for change and growth
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3. Conflict (Perception)
Interdependent parties –each party in a conflict has needs that only the other party can satisfy
Incompatible interests – beliefs that interests are not compatible (interests-wants, needs, values and goals)
Competition – occurs when the perception is that a need is threatened or resources are scarce
Conflicts will continue or escalate when the gap between what is perceived to be irreconcilable and common ground is not believed possible.
The solution is simple & complex – communication is required to find unexplored interests which are common or/and understood by the other party.
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4. Two Common Approaches to Conflict
Positional – treat the conflict as a contest of wills, traditional
Interest – based – Considers the underlying needs , wants, values, and goals of all parties. Referred to as “principle centered negotiation”. When relationships matter, focusing on interests rather than locking onto positions makes sense.
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