1. Unit 2.4
Motivation

2. By the end of the chapter You should be able to…
Describe (compare & contrast) motivation theories:
Taylor, Maslow, Herzberg, Adams, Pink
Explain financial rewards
Salary, wages, commission, profit-related pay, performance-related pay, employee share ownership, fringe benefits
Define non-financial rewards
Job enrichment, job rotation, job enlargement, empowerment, purpose/opportunity to make a difference, teamwork
Discuss how everything impacts job satisfaction

3. Intrinsic & Extrinsic Motivation
What factors influence a person to work?
Managers need to motivate employees to achieve goals
Intrinsic
Satisfaction from an activity itself without threats or rewards from outside
More likely if:
Success is a result of something they’ve done
They have control over the results
They are interested in the work they are doing
Extrinsic
Motivators from external factors – often money!!$$

4. Frederick Winslow Taylor
Tried to apply scientific methods to management

5. Abraham Maslow
Hierarchy of Needs

6. Frederick Herzberg Two-factor Theory of Motivation Hygiene Needs
Motivational Needs

7. John Adams
Equity Theory

8. Daniel Pink Businesses need to tap into intrinsic motivation Autonomy
Mastery
Purpose

9. Motivation in Practice
Table – review financial rewards
Main Issues
Table – Non-financial rewards

10. Revision Checklist Taylor – standardization of working practices
Maslow – more needs an employer satisfies; more motivation
Herzberg – hygiene & motivational needs
Pink – businesses must nurture intrinsic motivation
Financial rewards – salary, time & piece rate, commission, fringe benefits
Non-financial rewards – job enrichment, rotation, enlargement, empowerment, purpose & teamwork.