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6 Questions to drive your social media strategy
Over 40 YEARS in payroll More than just payroll. Build Pay Manage retain Presented By: Travis Bjorklund
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Undoubtedly, most companies should have a social media presence today.
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So, let’s assume you’re part of the 95% of the companies out there who think this is true.
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You want to do it
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You want to do it You need to do it
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You want to do it You need to do it You don’t know where to start
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I’m going to share with you six questions that will help drive your social media strategy.
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these questions aren’t easy
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But if you can answer them, your social media plan will become self-evident.
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ready? Here we go -
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Can you answer this question?
“only we…”
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This tends to be one of the most difficult tasks in business
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It forces you to figure out
Why you’re distinctive
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It forces you to figure out
Why you’re distinctive Why customers love you
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It forces you to figure out
Why you’re distinctive Why customers love you And how you fit into the marketplace
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So why do your customers
Keep coming back?
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Because they Love you?
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Do they emotionally relate to you?
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Or do they have no other choice?
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If you know your “only we…” Then you’re ready for question #2
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Can our company culture nurture and sustain
A social media transformation?
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Budget, content, and vision will not determine your success
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Budget, content, and vision will not determine your success
If you don’t have a company culture to sustain and nurture the change
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Is your business prepared to publish?
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Can you take the heat of negative comments?
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Can you entertain your audience?
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Can you inform your audience?
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Are we a conversational brand?
… Or could we be?
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Here is the best business case for Facebook. Just one sentence.
Here we go -
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Here is the best business case for Facebook. Just one sentence.
“Come waste time with me.” Here we go -
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This is what people come to Facebook for
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This is what people come to Facebook for
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And this.
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So why should they pay attention to you?
Here we go -
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So why should they pay attention to you?
If you’re not already a conversational brand, does it make sense to become one? Here we go -
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It worked for this guy
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Can it work for your company?
Here we go -
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Can it work for your company?
You’ll have to weigh the risk and the investment before you jump in Blend-Tec style. Here we go -
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Blending phones Isn’t cheap
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Where are our customers?
… and our competitors.
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This seems like such a basic question, but is often overlooked.
Here we go -
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This seems like such a basic question, but is often overlooked.
Doing just a little market research can be very revealing. Here we go -
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Study your competitors
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And then ask yourself this question -
Here we go -
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How can we stand out
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What is our source of rich content?
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You have to do more than tweet now and again and update LinkedIn to get noticed.
Here we go -
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That’s called “phoning it in”
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You need a source of rich content to fuel your social media presence.
Here we go -
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You need a source of rich content to fuel your social media presence.
Something that provides real value to your customers. Here we go -
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What’s your fuel
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blogs videos podcasts Here we go -
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Whatever you choose, make it:
Here we go -
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Whatever you choose, make it:
In-depth Here we go -
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Whatever you choose, make it:
In-depth Searchable Here we go -
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Whatever you choose, make it:
In-depth Searchable Quotable Here we go -
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Whatever you choose, make it:
In-depth Searchable Quotable Evergreen Here we go -
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What does success look like?
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Many companies fail to see results from their social media activity.
Here we go -
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Conversations? Sure.
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But here’s the thing. Here we go -
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Engagement is not a strategy.
Here we go -
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No matter how much experts squawk about it.
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Instead, set metrics and goals ahead of time.
Here we go -
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Instead, set metrics and goals ahead of time.
Then, ask yourself this… Here we go -
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Are those expectations…
Here we go -
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Are those expectations…
Realistic? Here we go -
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Are those expectations…
Realistic? Achievable? Here we go -
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Are those expectations…
Realistic? Achievable? Focused? Here we go -
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Okay everyone, deep breath.
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Let’s recap. Here we go -
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6 QUESTIONS TO DRIVE YOUR SOCIAL MEDIA STRATEGY Here we go -
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6 QUESTIONS Can you answer the question, “Only, we…”?
Can our culture nurture and sustain a social media transformation? Are we a conversational brand? Can we be? Where are our customers and competitors? What is our source of rich content? What does success look like? Here we go -
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That’s a lot to think about.
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But I have good news
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Asking yourself these six questions will put you on the path to social media success.
Here we go -
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I’m sure you got all that.
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Q & A
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Break time
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