1. Staff Supervision & Performance Management
Steve Tyler

2. Learning Agenda Topics we will cover:
The basic responsibilities of a supervisor
Strategies for Motivating a Variety of Employees
Delegating Effectively
Clear Performance Objectives and Goals
Communication, Coaching, and Supportive Feedback
Managing Performance Problems

3. Learning Objectives Upon completion, you will be able to:
Explain the 5 core hats of supervising
State your plan for developing your competency for managing people
Apply the conversation guide when having a conversation pertaining to motivation
Apply the process for delegation
Write correct and effective SMART goals
Facilitate a “Status Report” meeting with your direct reports
Lead a discussion using Open Probes
State your plan for developing a communication competency
Prepare a conversation outline for a performance discussion

4. Activity: Being a Supervisor
Brainstorm what you do on a consistent basis as you manage people

5. Activity: Being a Supervisor
Next to each idea, put either a:
T for TASK
S for STRATEGIC

6. The 5 Core Hats of Supervising

7. Competencies – what will you do?

8. What are you doing for strength?

9. Myths and Motivation

10. Delegation

11. Clear Performance Objectives & Goals

12. Communication, Coaching, Feedback

13. Managing Performances

14. You manage YOU – where are you going?