1. Seven Keys for Successfully Supervising Employees
Karen R. Pettus
University of South Carolina
AHEAD July 17, 2016

2. What does Effective Supervision Look Like?
Wordle with dozens of words that describe a good supervisor, servant, performance, flexibility, and so on.

3. “Most of what we call management consists of making it difficult for people to get their work done.” - Peter F. Drucker

4. Know Yourself
Image of stick figure leader standing on a yellow arrow and being carried by 8 team members

5. Know Your Team
Picture of Captain America and the Justice League

6. Communicate Clearly
Cartoon of two people talking, representing the communication model
What is heard
Thought
How it is said
What is said back
With “noise” written in the around the speakers to represent background noise

7. Listen Carefully Image of mindful listening in Chinese
Includes eyes, heart, listening and ears

8. Expect Excellence
Picture of a compass with a a red tip pointing toward the word excellence

9. Require Accountability
Picture of Pat Summitt, Lady Vols basketball coach, with her quote Accountability is essential to personal growth, as well as team growth. How can you improve if you’re never wrong? If you don’t admit a mistake and take responsibility for it, you’re bound to make the same one again.

10. Recognize Achievement

11. Cute little girl wearing business dress and writing people development concept. White background.