1. User Information Group report David Fergusson

2. Start
Need to coordinate EGEE documentation and improve access for users was identified at den Haag.
NA2/NA3/NA4/SA1 Got together to form group to address this
Joanne Barnett, David Fergusson, Roberto Barbera, Torsten Antoni
As the activity has progressed others have joined
Subsequently the need was underlined by external reviewers of EGEE
e-Learning Requirement, Service Options and Plan EGEE 3rd Conference

3. Identifying what needs to be done
Single point of entry for EGEE documentation
User focus in documentation
e-Learning Requirement, Service Options and Plan EGEE 3rd Conference

4. UIG Work plan
1. That the main goal of the group is to have an entry point to EGEE which meets the needs of all user communities. The quality of this is also dependent on the appropriateness of the material it exposes.
2. In order to achieve this we must (not necessarily in this order):
a - Identify the user groups we are aiming at
b - Codify their needs so that we can meet them
c - Identify and assess our existing assets
d - Identify what material is missing
e - Develop a user-centric interface for the existing assets
f - Update existing material in the light of the above where necessary
g - Develop materials to 'plug gaps'
{NB The assumption here is that we are creating a general access point for all rather than one(s) targeted at individual user communities}
e-Learning Requirement, Service Options and Plan EGEE 3rd Conference

5. UIG Workplan II
The initial task is to identify what information is available and where (not a trivial task as was highlighted at den Haag). This will be split into 3 areas and assigned to the following:
Users (Joanne Barnett (NA2)/Jim Buddin (NA2)/David Fergusson (NA3)) Applications Developers (David Fergusson (NA3) /Florence Jacq (NA4)) Operations Personnel (Torsten Antoni (SA1))
Once these have been identified it is possible to ensure the material is clearly presented on the public website and indeed throughout the technical pages. It should also identify any "holes" in the information which can be addressed with the individual activities and assistance of other members in the group.
In order to facilitate this work, the group has produced a 'psuedo deliverable' TOC (attached) which will act as a framework for organising the information collated and its analysis.
The group has agreed to suggest initial deadline of 1st PEB in April
(7th) for having a lsit of the existing EGEE documentation for each of the areas identified above.
A second deadline of last PEB in May (26th) for delivering a first draft of the attached document.
e-Learning Requirement, Service Options and Plan EGEE 3rd Conference

6. Document framework
Table of Contents: EGEE User Information Group Action Plan.
Introduction
Purpose of document
Nature of the problem
Scope of the User Information Group
Composition of User Information Group
EGEE cooperation between activities
Types of user communities
Users
Grid/distributed computing naive users
Grid aware users
Use case models
Developers
Grid/distributed computing naive Developers
Grid aware Developers
Advanced users/Operations staff
EGEE Operations staff
External operations staff
EGEE Portals
External
Internal
e-Learning Requirement, Service Options and Plan EGEE 3rd Conference

7. Document framework II EGEE Documentation Users Quick start guides
Manuals
Security information
Developers
API reference documentation
Advanced users/Operations
Organisational reference (management documentation)
Technical reference documentation
Group resources
Timeline, goals and achievability
Short term actions
Medium term actions
Long term actions
e-Learning Requirement, Service Options and Plan EGEE 3rd Conference

8. User results
e-Learning Requirement, Service Options and Plan EGEE 3rd Conference

9. Application Developer results
Scientific Linux
gLite
gLite WSDLs :
Documentation on LCG API’s
LCG-2 API
Documentation with Installation
LCG-2
The LCG-2 User Manual
e-Learning Requirement, Service Options and Plan EGEE 3rd Conference

10. https://edms.cern.ch/document/498081 https://gus.fzk.de/pages/docu.php
The LCG-2 User Scenario
Guide to LCG Application, Middleware & Network Security
The LCG-2 FAQ
Datagrid: WP1 – WMS Software Administrator and User Guide
Grid Experience using EDG2 and LCG-1
JDL
e-Learning Requirement, Service Options and Plan EGEE 3rd Conference

11. Datagrid: JDL Attributes
The GLUE Schema
EGEE Specific Support
NA4 Application support Wiki
NA3 Training Materials Repository
NA3 Training Schedule web page
NA3/SA1 (EIS) Tutorials
Local Grid Guides
User Guide for CCIN2P3
Grid PP
e-Learning Requirement, Service Options and Plan EGEE 3rd Conference

12. Operations results
GGUS documentation page:
The Grid Dictionary If you are confused by all Grid acronyms, you can search this grid dictionary for an explanation v1.2 INFN doc ID: INFNGRID
PDF, HTML, TXT
The LCG-2 User Scenario explains step-by-step how to submit your job and handle your data on the LCG-2 Grid. v1.0 CERN EDMS doc no
PDF, PS, HTML
LCG 2 Tar Distribution This document describes how to install and configure a WN or UI using the tar ball distribution.
LCG 2 Tar Distribution,
LCG-2 User Guide is the primary source of information for the LCG-2 user. It describes the architecture and services of LCG-2 and presents the commands and tools that are available to the user. It extends the information provided by the User Scenario regarding the steps a user must follow to successfully work in the Grid. v2.1 CERN EDMS doc no
The LCG-2 Frequently Asked Questions is a list of frequently asked questions about LCG-2 Grid usage compiled by the LCG Experiment Integration and Support Team. v1.0 CERN EDMS doc no
The LCG-2 Middleware Overview contains an overview of the main LCG-2 services and functionality provided by the middleware to Grid Users. v0.1 CERN EDMS doc no
PDF
The Experiment Software Installation on LCG-2 describes the user and administrative requirements for an application software installation tool. It also gives details on the current toolkit available with the LCG-2 middleware, its limitations and future developments. v0.1 CERN EDMS doc no
PDF, PS
e-Learning Requirement, Service Options and Plan EGEE 3rd Conference

13. Operations results II
The UI on lxplus document describes how to have access to an LCG-2 Grid User Interface when logged on the CERN lxplus service. version of 13 January Doc Id missing
HTML
The LCG-2 User Registration document describes how to register as an LCG-2 Grid User: which is your Certification Authority, how to ask for a certificate, how to register in a Virtual Organization, etc. version of 25 January Doc Id missing
Documentation for VO Users:
LCG Experiment Integration and Support
EIS ing list: (web archive)
The LCG EIS Documentation and tools repository web page contains useful documentation and a repository of useful tools for information system handling, data management, etc.
Experiment Computing Sites, including Documentation
Atlas Atlas
CMS CMS
ALICE ALICE
LHCB LHCB
BaBar BaBar
CDF CDF
Compass Compass
D0 D0
A list of VOs supported by EIS can be found here List of VOs
e-Learning Requirement, Service Options and Plan EGEE 3rd Conference

14. UIG relation to ESC UIG cross activity ESC SA1 only
UIG provides passive support for general access
ESC provides active support to VOs/users
e-Learning Requirement, Service Options and Plan EGEE 3rd Conference