1. The Sherwin-Williams Company
Indiana University
SCOOP session
January 22, 2004
T. KEVIN RYAN, HUMAN RESOURCES MANAGER

2. The Sherwin-Williams Company

3. The Sherwin-Williams Company
Founded in 1866
Fortune 400 Company
2002 Net Sales = $ 5.2 billion
2002 Net Income = $ 128 million

4. The Sherwin-Williams Company
Paint Stores Group – Midwestern Division Eastern Division Southeastern Division South Western Division
Automotive Division
Chemical Coatings Division
Corporate Division
Consumer Division
Diversified Brands Division
Wood Care Division
International Coatings

5. The Sherwin-Williams Company
Automotive Division
Develops and manufactures high performance interior and exterior coatings for the automotive, fleet and heavy truck markets, as well as thousands of associated products that are marketed through:
Sherwin-Williams Automotive Branches
Independent Jobbers/Distributors

6. The Sherwin-Williams Company
Chemical Coatings Division
Provides paint/coatings to Original Equipment Manufacturers (OEM’s) for in-process application on any products made of wood, plastic or metal.
Examples include material handling equipment, computers, office furniture..

7. The Sherwin-Williams Company
Corporate Division
Responsible for providing a variety of support services to the corporation, including Tax, Legal, Environmental, Safety, Internal Audit, Human Resources, MIS, Accounting, Investor Relations, Real Estate, Aviation, Purchasing, etc.

8. The Sherwin-Williams Company
Consumer Division
Responsible for the sales and marketing of branded and private label architectural coatings (Dutch Boy, Pratt & Lambert and Martin Senour) as well as nationally recognized private label and licensed brands. Also responsible for the manu- facturing and technical development of S-W architectural and industrial and marine coatings.

9. The Sherwin-Williams Company
Diversified Brands Division
Responsible for the sales, marketing, manufacturing and technical development of our Krylon and Red Devil brands of aerosol and small package paint, our industrial, automotive and custom-filled aerosol products, our White Lightning brand of caulks and sealants and our applicator business

10. The Sherwin-Williams Company
Wood Care Division
Responsible for the sales, marketing, manufacturing and technical development of our Thompson’s, Minwax and Formby’s product lines

11. The Sherwin-Williams Company
International Coatings Segment
Responsible for distributing Sherwin-Williams’ products in more than 20 countries through wholly-owned subsidiaries, joint ventures and licensees of technology, trademarks and tradenames, including 52 company-operated architectural and industrial stores in Chile and Brazil

12. The Sherwin-Williams Company
Stores Group
The Paint Stores Group is the largest and fastest growing segment of the Company with more than $3 billion in sales through almost 2,700 stores. Most of the Group’s sales are to wholesale professional users – painters, contractors, industrial and marine coatings, homebuilders and other commercial accounts. The Do-It-Yourself market is also a strong part of our business.

13. The Sherwin-Williams Company
Paint Stores Group Markets
20%
DIY
Commercial
80%

14. The Sherwin-Williams Company
Midwestern Division
$800 + Million Sales
600 + stores
300 + sales territories
Largest division in company

15. The Sherwin-Williams Company
Career Path
SUMMER INTERN
MANAGEMENT TRAINEE/ASSISTANT MANAGER
STORE MANAGER
SALES REP
COMMERCIAL BRANCH MANAGER
CITY
MANAGER
SALES
DISTRICT MANAGER
METRO DISTRICT
VP SALES
PRESIDENT &
GENERAL MGR

16. Sherwin-Williams University
Focus on your individual professional development . . .
3 PHASES OF MANAGEMENT TRAINING
PHASE ONE -- “Training Store” Assignment
6 weeks
Training Manager:
-- Mentor
Learning Assignments
Self-Paced, structured course modules

17. Sherwin-Williams University
Professional Development
Management Training
PHASE TWO -- Classroom Training
Five Days: Division Headquarters
Division President/General Manager and Division Staff
COURSE CONTENT:
Sales Development (Commercial & D.I.Y.)
Product Knowledge
Financial Management
Operations Management
Staff Management

18. EMPLOYEE CERTIFICATION
Sherwin-Williams University
Professional Development
Management Training
PHASE THREE -- Assistant Manager Assignment
EMPLOYEE CERTIFICATION

19. Sherwin-Williams University
On-Going Professional Development
Store Manager Training
Sales Representative Training
Specific Seminars:
Product Knowledge
Management
Selling Skills

20. The Sherwin Williams Company
Assistant Manager Responsibilities
Marketing: DIY/Commercial
Financial/Credit Management
Operations Management
Customer Service
Merchandising
Staff Management

21. The Sherwin-Williams Company
Manage Your Career
Promotions based on:
Merit
Demonstrated Performance
Desire
Achievement

22. The Sherwin-Williams Company
Opportunity
Over 90% promoted from within
Jobs Hotline
-- Computerized Job Posting System

23. The Sherwin-Williams Company
Store Manager
Business Generalist
Entrepreneur
Strategist
Leader
Sales Professional
Marketer
Coach
Analyst
Trouble Shooter
Problem Solver
Opportunity to manage a “Six Figure” Business

24. The Sherwin-Williams Company
Benefits
Standard Benefits:
Group Life Insurance
Health Care -- includes Dental
Short/Long-Term Disability
Paid Vacations/Holidays
Distinguishing Benefits:
Stock Purchase Plan & 401(k) Savings
Pension (company-paid)
Incentives/Recognition Programs
Tuition Reimbursement