1. 10.1 Key Lessons: Lesson 1
Avoiding pitfalls. Recognize that problems will arise in spite of best efforts.
Three principal sources of project failure:
Organizational factors:
arbitrary rules, micromanagement from the top, right people, haphazard budgeting: Coordinate & influence. Recognize limits & frustrations. Spend much time on what you can influence.

2. 10.2 Key lessons… Lesson 2
Inability to Identify Customer Needs and to Specify Requirements Adequately.
What is suggested, approved and ordered and what is actually required. Management’s view, designer’s opinion & ”expert” opinion.
Inadequate knowledge of customer needs and project requirements are major sources of project failure

3. 10. 3 Key lessons… Lesson 3 Poor planning and control:
Instruments: WBS (Work-Breakdown Structure) Gantt Charts, PERT charts (Program Evaluation & Review Technique) /CPM charts (Critical Path Method) etc.
How much planning and control should we undertake?

4. 10.4 Key lessons… Lesson 4 Leadership Entrepreneurship
Not enough to avoid pitfalls. The project manager must also guide the project forward proactively. Project guidance has something to do with:
Leadership
Entrepreneurship
Politics: the ability to influence others