1. 2017 Annual CRLA Conference November 2, 2017 Pittsburgh, PA
Building Bridges between the CAS Standards and Program Evaluation Patricia Mulcahy-Ernt, Ph.D. CRLA CAS Representative
2017 Annual CRLA Conference
November 2, 2017
Pittsburgh, PA

2. Overview of Session Program Evaluation
Role of Learning Assistance Program (LAP) CAS Standards for Program Evaluation
Resources for Program Evaluation
New CAS Directions

3. Council for the Advancement of Standards in Higher Education (CAS)
Overview of CAS CAS, a consortium of professional associations in higher education, promotes the use of its professional standards for the development, assessment, and improvement of quality student learning, programs, and services in the context of higher education.

4. Program Evaluation Gathering data about the program
Interpreting what the data means
Judging the worth of the program based on the data collected
Judgments may be:
Formative
Summative

5. Gap Analysis Questions
What are you currently doing?
Where would you like to be?
How can you get there?
What do you need to get there?
What is your timeline?
Who will implement what you plan to do?

6. Data Sources for Program Evaluation
Existing Program Informational Resources
Existing Institutional Demographic Data, Surveys, Reports, Prior Self-Studies
New Sources for Tracking Data
Data from Stakeholders

7. Conversation Point

8. CAS Program Review Assemble Your Team Educate Your Team
Review Standards and Guidelines
Conduct Ratings
Team rates each Criterion
Complete Action Plan
Identify areas of Program Strengths and Weaknesses
Describe Practices for Follow-up
Summarize & Prioritize Action Plan
Prepare Report
Close the Loop

9. CAS Resources: Standards and Self-Assessment Guides (SAGs)
Learning Assistance Program (LAP) Standards Self-Assessment Guides

10. Learning Assistance Program Standards
Contextual Statement
(Updated and approved in November, 2016)
General Standards & Guidelines
(Approved in November, 2016)

11. Self-Assessment Guides
Each self-assessment guide (SAG) has a similar structure. For the 9th edition version of CAS materials, the SAGs have been revised. Each subsection of the SAGs includes a list of suggested evidence and documentation at the outset to encourage review teams to collect important materials before rating criterion measures.

12. General CAS Standards Mission Program Organization and Leadership
Human Resources
Ethics
Law, Policy, and Governance
Diversity, Equity, and Access
Institutional and External Relations
Financial Resources
Technology
Facilities and Equipment
Assessment and Evaluation

13. Learning Assistance Program SAG: LAP Standard 1: MISSION
Suggested Evidence and Documentation:
1. Current mission statement, brief description of how it was developed, and date of last review
2. Additional goals, values, and statements of purpose
3. Description and copies (if applicable) of where mission statement is disseminated (e.g., included in operating and personnel policies, procedures and/or handbook, hanging in office common space, on website, in strategic plan, and other promotional materials)
4. Institutional/divisional mission statements (e.g., map program mission to broader mission statements)
5. Any additional professional standards aligned with program/service (e.g., standards promoted by functional area organizations)
6. Institutional demographics, description of student population served, and information about community setting
Criterion Measures:
DNA IE 1 2 3
Does Not Apply
Insufficient Evidence/
Unable to Rate
Does Not Meet
Partly Meets
Meets
Exceeds

14. Conversation Point

15. Learning Assistance Program Updates
Revision to reflect current thinking in the field
Revision to reflect best practices in the field
Unclear language of the standards changed for clarity
Sections of the standards moved to other sections of the standards to condense topics

16. LAP Standards 1-2 Mission Program
(Please see the full text of the LAP Standards.)

17. LAP Standards 3-6 Organization and Leadership Human Resources Ethics
Law, Policy, and Governance
(Please see the full text of the LAP Standards.)

18. LAP Standards 7-8 Diversity, Equity, and Access
Institutional and External Relations
(Please see the full text of the LAP Standards.)

19. LAP Standards 9-12 Financial Resources Technology
Facilities and Equipment
Assessment and Evaluation
(Please see the full text of the LAP Standards.)

20. New CAS Directions Cross-Functional Standards Revised Standards
First Year Experience
High Risk Behaviors
Revised Standards
Fall 2016
Learning Assistance Programs
Undergraduate Research Programs
Recreational Sports Programs
Multicultural Student Programs and Services
Dining Services
Campus Religious and Spiritual Programs
Fall 2017
Assessment Services
Graduate and Professional Student Programs and Services

21. Contact Information
Patricia Mulcahy-Ernt, Ph.D. CRLA CAS Representative Professor of Education Director of the Graduate Programs in Literacy and Secondary English Education School of Education University of Bridgeport Bridgeport, CT
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