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Introduce the tools of the system In-depth Assessment Tool Review
Agenda WSS Overview Lean Safety Concept Introduce the tools of the system In-depth Assessment Tool Review Practical Exercises SFMEA Live values that return people home safely EVERY Person. EVERY Site. EVERY Day.
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SAFETY MANAGEMENT SYSTEM IMPLEMENTATION FAILURE
What we learned We never provided a clear vision of what a safety system was or what the value of the Safety System would be to GM The system wasn’t integrated with current GM systems There was a lack of input from the sites in design The implementation process removed our Safety teams from the shop floor The cadence of implementation caused confusion Live values that return people home safely EVERY Person. EVERY Site. EVERY Day.
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SAFETY MANAGEMENT SYSTEM IMPLEMENTATION FAILURE
A safety system is the right thing to do to drive improvement in Health and Safety! THE BIGGEST THING WE LEARNED Live values that return people home safely EVERY Person. EVERY Site. EVERY Day.
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Current GS&IH Safety Management System
1 – Policy & Organization 2 – Planning 3 – Implementation & Operation 4 – Checking 5 – Leadership GS&IH Safety Management System 1 – Policy & Organization 1.1 – Policy 1.2 – Roles & Responsibilities 1.3 – Safety Review Board 1.4 – Employee Safety Concerns Process 1.5 – Employee Involvement 2 – Planning 2.1 – Identification of S&IH Regulatory Requirements & GM Standards 2.2 – S&IH Hazards & Risks 2.3 – Critical Tasks 2.4 – Critical Equipment 2.5 – S&IH Improvement Plan 3 – Implementation & Operation 3.1 – Training 3.2 – Communication 3.3 – Document Control 3.4 – S&IH Operating Practices 3.5 – Management of Change 3.6 – Contractor Safety 3.7 – Emergency Preparedness 4 – Checking 4.1 – Monitoring & Measurement 4.2 – Evaluation of Regulatory Compliance 4.3 – Incident Investigation 4.4 – Planned Inspections 4.5 – Corrective Action Plans 4.6 – Self-Assessments 5 – Leadership 5.1 – Leadership Review 5.2 – Regional Leadership Review 5.3 – Global Leadership Review 5 Components 26 Elements
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New Workplace Safety system
GS&IH Safety Management System 1 – Policy & Organization 1.1 – Policy 1.2 – Roles & Responsibilities 1.3 – Safety Review Board 1.4 – Employee Safety Concerns Process 1.5 – Employee Involvement 2 – Planning 2.1 – Identification of S&IH Regulatory Requirements & UAW/GM Standards 2.2 – S&IH Hazards & Risks 2.3 – Critical Tasks 2.4 – Critical Equipment 2.5 – S&IH Improvement Plan 3 – Implementation & Operation 3.1 – Training 3.2 – Communication 3.3 – Document Control 3.4 – S&IH Operating Practices 3.5 – Management of Change 3.6 – Contractor Safety 3.7 – Emergency Preparedness 4 – Checking 4.1 – Monitoring & Measurement 4.2 – Evaluation of Regulatory Compliance 4.3 – Incident Investigation 4.4 – Planned Inspections 4.5 – Corrective Action Plans 4.6 – Self-Assessments 5 – Leadership 5.1 – Leadership Review 5.2 – Regional Leadership Review 5.3 – Global Leadership Review Workplace Safety System 1 – Policy 1.1 – Policy 2 – Risk Identification & Control 2.1 – Regulatory Requirements & UAW/GM Standards 2.2 – Hazards & Risk Identification, Assessment & Control 2.3 – Management of Change 3 –Operation 3.1 – Roles & Responsibilities 3.2 – Training 3.3 – Employee Engagement 3.4 – Communication Strategy 3.5 – Document Control 3.6 – Safe Operating Practices 3.7 – Emergency Response Plan 4 – Process Validation 4.1 – Monitoring & Measurement 4.2 – Annual Evaluations 4.3 – Incident Investigation 4.4 – Safety Tours 4.5 – Corrective Action Plans 4.6 – Safety Equipment Inspection & Preventive Maintenance 5 – Leadership Review 5.1 – Plant Safety Review Board 5 Components 18 Elements (5 Core Elements)
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WHAT IS THE GM WORKPLACE SAFETY SYSTEM?
Set of tools designed to drive Continuous Improvement through Plan, Do, Check and Act (PDCA) Components – a group of similar tools that represent a specific phase of the PDCA cycle 1.0 - Policy 2.0 - Risk Identification and Control – Plan 3.0 - Operation – Do 4.0 - Process Validation – Check 5.0 - Leadership Review - Act Elements – individual tools to be utilized by the site and the performance standards to drive continuous improvement into the Safety Process Plan 2.1 – Regulatory Requirements & UAW/GM Standards 2.2 – Hazards & Risk Identification, Assessment & Control 2.3 – Management of Change Do 3.1 – Roles & Responsibilities 3.2 – Training 3.3 – Employee Engagement 3.4 – Communication Strategy 3.5 – Document Control 3.6 – Safe Operating Practices 3.7 – Emergency Response Plan Check 4.1 – Monitoring & Measurement 4.2 – Annual Evaluations 4.3 – Incident Investigation 4.4 – Safety Tours 4.5 – Corrective Action Plans 4.6 – Safety Equipment Inspection & Preventive Maintenance Act 5.1 – Plant Safety Review Board Live values that return people home safely EVERY Person. EVERY Site. EVERY Day.
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WHAT IS THE PURPOSE OF THE GM WORKPLACE SAFETY SYSTEM?
Continuous Improvement Process Validation Leadership Review Hazard and Risk Identification and Control Operations Plan Act Check Do …TO NOT HURT PEOPLE! Live values that return people home safely EVERY Person. EVERY Site. EVERY Day.
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IS SAFETY SOMETHING WE ARE DOING OR SOMETHING THAT IS DONE?
“Tell me what you want and I’ll get it done!” Complete the Gap Assessment – Done! Complete the Weekly Safety Tour – Done! Complete the Incident Report – Done! Have our monthly SRB meeting – Done! We Must Change the Mindset Not to focus on task completion Drive PDCA into the Safety processes What we are DOING to improve We must think systematically! Live values that return people home safely EVERY Person. EVERY Site. EVERY Day.
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WHAT IS THE ROLE OF THE ELEMENT CHAMPION?
Drive Continuous Improvement Validate Performance Annual Program Evaluation Identify Gaps Identify Improvement Opportunities Leadership Review Identify Deliverables Identify Needed Resources Clear Vision of Implementation Execute the Plan Regular Meetings Drive Implementation Plan Act Check Do Element Champion Live values that return people home safely EVERY Person. EVERY Site. EVERY Day.
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HOW TO IMPLEMENT THE BASIC STRUCTURE – LEVEL 1
Hazard & Risk Identification & Control Element Champion Safety Tour Element Champion Regulatory requirements & UAW/GM Standards Element Champion Monitoring & Measuring Element Champion Employee Engagement Element Champion Corrective Action Plans Element Champion Training Add a KPI Improvement Opportunities Training Plan Demonstrate Compliance Involvement Risk Inventory Validation Live values that return people home safely EVERY Person. EVERY Site. EVERY Day.
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THE OUTPUT OF MATURITY LEVEL 1 = THE TOOLBOX
Provides the Tools for Continuous Improvement Live values that return people home safely EVERY Person. EVERY Site. EVERY Day.
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UTILIZING THE TOOLS FOR SUCCESSFUL IMPLEMENTATION
“In order for my element to Improve, I need support from the other elements” I need Safety Tours completed?.. I found a High Risk Safety Hazard I can add to the R&R document I can add it to the Hazard and Risk Inventory Roles & Responsibilities Element Champion Safety Tour Element Champion Hazard & Risk Identification & Control Element Champion Live values that return people home safely EVERY Person. EVERY Site. EVERY Day.
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UTILIZING THE TOOLS FOR SUCCESSFUL IMPLEMENTATION
“my element will support other element and performance standard implementation & continuous improvement” CTA’s can feed into Safety Tours Fall hazard eqpt can be validated Safety tours can support process validation for other Champions Incident Investigation Element Champion Fall Hazard Performance Standard Champion Safety Tour Element Champion Live values that return people home safely EVERY Person. EVERY Site. EVERY Day.
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PSRB LEADERSHIP REVIEW PROCESS
UTILIZING THE TOOLS FOR SUCCESSFUL IMPLEMENTATION LEADERSHIP REVIEW PROCESS Annual Program Evaluation Element / Performance Standard Champion Element / Performance Standard Champion Annual Program Evaluation Summary Identified weakness Gaps in process Improvement opportunities PD APM UAW Chairman HR Safety Env GSC Area Manager Corrective Action Plan Problem Action Priorities Immediately Tasks we need to control administratively Ensure we have a robust SOP and we’ll audit it PSRB Live values that return people home safely EVERY Person. EVERY Site. EVERY Day.
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One-pager for each of the 18 Elements
Evaluation ratings Incorporates GMS System is scalable Level 1: Basic structure Level 2: Starting to work within system, actions are still reactive Level 3: Proactively seeking out opportunities for improvement, focus on engaging employees Level 4: System fully functional, site is in continuous improvement mode, small failures are seen as opportunities for improvement Culture based characteristics in YELLOW
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ROLE OF SAFETY WITHIN THE SYSTEM Facilitates Implementation
1.1 5.1 2.1 4.6 2.2 4.5 2.3 Partners with Element Champions Markets the Value! 4.4 3.1 4.3 3.2 4.2 Facilitates Implementation Coach, mentor, trainer 3.3 4.1 3.4 3.7 3.5 3.6 Live values that return people home safely EVERY Person. EVERY Site. EVERY Day.
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Performance Standards
Created to address specific categories of Hazards and Risks Built to address UAW/GM and Regulatory Requirements Contain specific technical requirements Redesigned to clearly demonstrate PDCA through the use of the Elements of the system Live values that return people home safely EVERY Person. EVERY Site. EVERY Day.
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THE ROLE OF THE PERFORMANCE STANDARD CHAMPION
SRB BE THE SME IMPLEMENT THE PS REQUIREMENTS DRIVE CONTINUOUS IMPROVEMENT THROUGH PLAN, DO, CHECK, ACT UTILIZE THE ELEMENTS AS TOOLS PERFORMANCE STANDARD SAFETY TOURS RISK Assess Performance Standard Requirements implemented TRAINING Live values that return people home safely EVERY Person. EVERY Site. EVERY Day.
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UTILIZING THE TOOLS FOR SUCCESSFUL IMPLEMENTATION
“I use the elements as tools to drive implementation & continuous improvement” Plant Safety Review Board Element Champion Support Continuous Improvement Process validation Program Implementation Provide tool for risk assessment Safety Tour Element Champion Hazard & Risk Element Champion Haz Energy Control Performance Standard Champion Document Training Reqt’s Training Element Champion Live values that return people home safely EVERY Person. EVERY Site. EVERY Day.
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THE WORKPLACE SAFETY SYSTEM
Common Processes Improvement Opportunities PLAN DO CHECK ACT PLAN DO CHECK ACT Improvement Opportunities 18 ELEMENTS SITE SITE PERFORMANCE STANDARD PERFORMANCE STANDARD SITE SITE SITE SITE SITE SITE Performance Standard requirements cascaded REDUCING INJURIES THROUGH CONTINUOUS IMPROVEMENT Live values that return people home safely EVERY Person. EVERY Site. EVERY Day.
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Often we all want change but when it comes to changing many do not want to change.
When the process to change is difficult, inefficient and frustrating, change will not happen.
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THE POWER OF SELLING THE VALUE OF SOMETHING
Buying new vacuum for a perfectly good vacuum that performs just as well. If we have a product we want to sell and if it is good as or better than what we already have, then it lies upon us to sell it. The analogy is that we tried to sell the new safety system but we did a poor job explaining the benefits, the ease of use or how to use it. As a result it did not sell. The new system is designed to look at providing tools to drive a continuous improvement process in safety. We should not be safety police but rather sellers of safety and the process of safety.
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Efficiency Through Elimination of Waste
Are These Principles Core to Success In Our Business? Customer Focus Focus on Value Efficiency Through Elimination of Waste Problem Solving Continuous Improvement Safety needs to be similar to our focus in other areas of our business. The rest is just waste. Are They Core to How We Manage Safety? Live values that return people home safely EVERY Person. EVERY Site. EVERY Day.
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TIME ….. HOW MUCH WILL IT TAKE?
GIVE % FOR SAFETY Time is an important and finite resource. Hand out cards and ask individuals to identify the amount of time used in safety. Determine how much time is involved for safety. What is a Reasonable proportion of time that we Can dedicate to safety? Live values that return people home safely EVERY Person. EVERY Site. EVERY Day.
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TIME ….. HOW MUCH WILL IT TAKE?
25 hours 10 hours 50% 20% If we accept that there are actions that take time to drive safety at a site, then we must agree on what is a reasonable amount of our time to give to these actions 5 hours 1 hour 2.5 hours 10% 5% 2% What is the realistic time to be applied for safety during an individuals work week. Whatever time is allocated, then it must be spent on value added activities. Realistic time allocation FOR “DO” Tasks Identified AS Needed by the WSS *Hours based on average 50 hour working week Live values that return people home safely EVERY Person. EVERY Site. EVERY Day.
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Does our current safety process give a TL/GL action type tasks to support Site Safety?
What other jobs have clear, action type tasks for safety that are built into their week? Do we review if our time spent on safety is value added and drives improvements? Do we currently consider time as a limited resource and what is a realistic expectation for various resources? Support personnel do not spend time on safety. Working within the framework of the WSS should drive us to get maximum value from the time we dedicate to improving safety
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How Do I Identify the Value Added Actions That Are Needed
As sites implement the WSS, every element and every PS asks the question….. “Is there an action I need someone to do to help my element or performance standard succeed?” If so use 3.1 Roles & Responsibilities Leadership supports implementation Provides adequate resources Smiles & Loves safety etc…. The old way The site leaders lead SRB, ask challenging questions, and conducts ‘Go & See’ of presentations SL/Shop Committee validates that lockout audit process is being followed and 100% completed. GL completes lock out audit for all authorized employees All salaried employees outside production conduct a weekly Targeted Safety Tour Roles and responsibilities are fluffy. How do you measure the responsibility. The responsibilities need to be specific and support the safety process. Safety Tours Safety Tours will incorporate a number of different existing on floor tours, conversation tours, observation tours, etc. The plant decides how they apply the different tours that exist and apply them according and have the appropriate individuals involved. Education in doing safety tours should be part of the Safety Tour component. If there is a lack of understanding or if a new safety tour is being implemented then it needs to be communicated and individuals educated in the application. Part of this may involve doing a tour with other individuals to gain understanding and skills. Element champion of safety tours must also look at who reviews the ST and how do we get good info from the tours in order to analyze. The methodology and what to collect, and who reviews is up to the plant as individual plant requirements will vary. TL/GL/Committee person conduct weekly ST Live values that return people home safely EVERY Person. EVERY Site. EVERY Day.
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DEVELOP A SITE ROLES & RESPONSIBILITIES MATRIX
Every Element & Performance Standard identifies action items that need to be completed to support their piece of the WSS Challenge the value of every action on the list Consider how much time each task takes to do it correctly Divide the work between available resources Live values that return people home safely EVERY Person. EVERY Site. EVERY Day.
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ARE WE EFFECTIVELY USING 100% OF OUR RESOURCES?
Ensure the needed tasks are divided between ALL resources Safety should not just belong to production and leadership. As a starting point, every person in a position of joint leadership should have something tangible they do to drive the site WSS. Are we dedicating our joint leaders time to engage people or for checklist and meetings? Do we focus on finding the best way we can use each resource? The same people can’t keep adding tasks to their bucket and be expected to perform at the high level needed! Live values that return people home safely EVERY Person. EVERY Site. EVERY Day.
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Group Leaders = 125 * 1 Hour = 125 Hours
What Does 1 to 2% Look Like? Group Leaders = 125 * 1 Hour = 125 Hours Other = 175 * 30 minutes = 87 Hours Team Leaders = 350 * 30 minutes = 175 Hours 387 Hours A Week For Standardized, Strategic, Do Activities Live values that return people home safely EVERY Person. EVERY Site. EVERY Day.
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Change Your Thinking - How Good Are Your Safety Tours?
Safety Tours are our key tool to verify safety and protect the customer Would the same set up be accepted as quality verification? Live values that return people home safely EVERY Person. EVERY Site. EVERY Day.
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QUALITY VERIFICATION VS SAFETY VERIFICATION?
What if our Quality Verification used a similar approach as some safety tour processes? A checklist is used that is the same for every area that may not be changed for years. Care line defects, GCA audit findings, and external quality defects do not impact our checklist. A defect is found and fixed or written on the ticket to repair later. No other actions occur. No data is captured to identify trends and failures in the quality system. No problem solving is initiated for defects that keep occurring. Would we consider this a good quality verification process? Do we consider it as a good safety verification process? Live values that return people home safely EVERY Person. EVERY Site. EVERY Day.
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SAFETY TOURS, A SIMPLE EXAMPLE… We need to involve EVERYONE in Safety
Employee Engagement We need to involve EVERYONE in Safety Manager’s Scheduled Safety Tour Let’s join our Manager’s Safety Tour Live values that return people home safely EVERY Person. EVERY Site. EVERY Day.
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EXAMPLE: VALUE ADDED SAFETY INVOLVEMENT
Live values that return people home safely EVERY Person. EVERY Site. EVERY Day.
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How to Drive Continuous Improvement
Use the process validation elements to collect DATA Safety Tours Monitoring and Measuring Incident Investigation Annual Evaluations PM Corrective Action Plans Use the DATA to Improve the System Live values that return people home safely EVERY Person. EVERY Site. EVERY Day.
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Signs Of WSS Success During implementation, current safety processes are adjusted from the way you have been doing them because you identify a better way. The system becomes stronger through incidents. Incident investigations identify system failures and adjustments are made to make the system more robust. Annual program evaluations find opportunities to improve versus just validating compliance. Your BPD is primarily composed of site specific initiatives versus almost solely items from Global Safety. Live values that return people home safely EVERY Person. EVERY Site. EVERY Day.
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Morihei Ueshiba In his 50’s he was at the peak of his physical ability and considered the premier martial artist in Japan. Towards the end of his life his Aikido was so subtle that to the untrained eye it appeared that he was hardly touching anyone and they were falling over (ooh – aay –she –bah) Founded a Martial Art called Aikido (eye-key-doh) He practiced every day and the older he got the less able he was to rely on physical strength, to overcome the attacks aimed at him. Despite this he continued to train daily and through the course of time he actually found an easier way of perfecting his technique. This is the Aikido that millions of people all over the World are practising to find. This is what continuous improvement looks like Ueshiba wore a white belt his whole life. When we set goals, most people stop what they are doing and do not carry on. It is the same with the safety system, if we set a goal we achieve the goal and stop. We cannot stop, we need apply the same energy and commitment across the system and continuously raise the bar. We have the skill set and the passion to get things done. ‘It is estimated that approximately 70-80% of people who gain a black belt….. Stop practicing!’ Live values that return people home safely EVERY Person. EVERY Site. EVERY Day.
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Workplace Safety System Certification
Assessment Tool
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Assessment Tool
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Progression through Maturity Levels
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Font Color Coding Black is the statement that the site needs to comply to Red is a link to another requirement in another Blue is a recommendation or guideline for implementation. Black is the statement that the site needs to comply to Red is a link to another requirement in another Blue is a recommendation or guideline for implementation. Yellow highlighted box is a statement that drives a true safety culture. Training: all element champions require training as a basic level to understand how the system works and integrates with other elements Every element has the requirement for baseline training in the Workplace Safety System Yellow highlighted box is a statement that drives a true safety culture.
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Scoring
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Working through the Assessment Tool
Black is the statement that the site needs to comply to Red is a link to another requirement in another Blue is a recommendation or guideline for implementation. Yellow highlighted box is a statement that drives a true safety culture. Training: all element champions require training as a basic level to understand how the system works and integrates with other elements Every element has the requirement for baseline training in the Workplace Safety System
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Reference to 3.2 Training Component
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Training Inventory Tool
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Written Program Requirements
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Written Program Tool
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Document Control Inventory Tool
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