1. Membership – Dubai - December 8, 2012 - by PDG Ignace Mouawad M EMBERSHIP Dubai September 8, 2012 PDG Ignace Mouawad

2. Membership – Dubai - December 8, 2012 - by PDG Ignace Mouawad Transparency 2-b  The world’s first service club  Our motto is “Service above Self”  The world’s first service club  Our motto is “Service above Self” Rotary is …

3. Membership – Dubai - December 8, 2012 - by PDG Ignace Mouawad Is there any Relation between:  Membership and Service So…the importance of membership development… is that

4. Membership – Dubai - December 8, 2012 - by PDG Ignace Mouawad

5. What is Membership?  Retaining existing members  Recruiting new members  Creating new clubs  Retaining existing members  Recruiting new members  Creating new clubs

6. Membership – Dubai - December 8, 2012 - by PDG Ignace Mouawad Why do people join Rotary?

7. Membership – Dubai - December 8, 2012 - by PDG Ignace Mouawad Why do people join Rotary?  Networking  Business  Someone asked me  Service  Fellowship  Dad was a Rotarian  …………..  Networking  Business  Someone asked me  Service  Fellowship  Dad was a Rotarian  …………..

8. Membership – Dubai - December 8, 2012 - by PDG Ignace Mouawad Expectations  When YOU are a customer, what do you do when a product or service does not meet your expectations?

9. Membership – Dubai - December 8, 2012 - by PDG Ignace Mouawad Expectations – how important are they?  When a new member joins a club, what expectations of the benefits do they have?

10. Membership – Dubai - December 8, 2012 - by PDG Ignace Mouawad Why do people stay in Rotary?

11. Membership – Dubai - December 8, 2012 - by PDG Ignace Mouawad Why do people stay in Rotary?  Fellowship  Service  Networking / Business Development  …………….

12. Membership – Dubai - December 8, 2012 - by PDG Ignace Mouawad Results of a survey of Over 5000 Rotarians

13. Membership – Dubai - December 8, 2012 - by PDG Ignace Mouawad What are the costs of being a member of a Rotary club? Time & Money

14. Membership – Dubai - December 8, 2012 - by PDG Ignace Mouawad What are the “moments of truth” for the members – when they judge the benefits and the costs of being a Rotarian?

15. Membership – Dubai - December 8, 2012 - by PDG Ignace Mouawad Moments of Truth are those moments when we get first hand data on the benefits and costs.  I arrive at my Club meeting – how am I greeted?  I observe how the meeting is run  I notice if I am eager to leave or feel like persistent for some conversations  I reflect on how much of my day I spent between leaving for the meeting until I get back to work  I notice if I had a helpful conversation with anyone  I think about what I will say when my spouse asks who was our speaker  I arrive at my Club meeting – how am I greeted?  I observe how the meeting is run  I notice if I am eager to leave or feel like persistent for some conversations  I reflect on how much of my day I spent between leaving for the meeting until I get back to work  I notice if I had a helpful conversation with anyone  I think about what I will say when my spouse asks who was our speaker

16. Membership – Dubai - December 8, 2012 - by PDG Ignace Mouawad “Moments of Truth” have been identified  Every contact, email, handshake with a leader, and speaker is a moment of truth that shapes the member’s perception of his or her benefits and costs of being a Rotarian.

17. Membership – Dubai - December 8, 2012 - by PDG Ignace Mouawad The members are the club’s Customers!

18. Membership – Dubai - December 8, 2012 - by PDG Ignace Mouawad When do they leave?

19. Membership – Dubai - December 8, 2012 - by PDG Ignace Mouawad Why is it important to retain members in a well planned way?

20. Membership – Dubai - December 8, 2012 - by PDG Ignace Mouawad Why is it important to recruit members in a well planned way?

21. Membership – Dubai - December 8, 2012 - by PDG Ignace Mouawad Who are good choices for this committee?

22. Membership – Dubai - December 8, 2012 - by PDG Ignace Mouawad How will you handle these? 1.Membership goals for recruitment and retention? 2.Accountability for the goal? 3.Strategies for achieving the goals? 4.Setting Milestones? 5.Finding the Resources needed? 6.Measuring results and reporting progress? 7.Celebrating progress and results? 1.Membership goals for recruitment and retention? 2.Accountability for the goal? 3.Strategies for achieving the goals? 4.Setting Milestones? 5.Finding the Resources needed? 6.Measuring results and reporting progress? 7.Celebrating progress and results?

23. Membership – Dubai - December 8, 2012 - by PDG Ignace Mouawad It’s Our Year! What will you be doing to make sure that this year is a positive one for the membership of our club?

24. Membership – Dubai - December 8, 2012 - by PDG Ignace Mouawad THE FIVE CANDLES

25. Membership – Dubai - December 8, 2012 - by PDG Ignace Mouawad ONCE AN ANGEL WENT UP TO GOD AND SAID “HOW CAN I DRIVE AWAY THE DARKNESS OF SUFFERING FROM THE WORLD?”

26. Membership – Dubai - December 8, 2012 - by PDG Ignace Mouawad GOD SMILED GENTLY AND GAVE FIVE CANDLES TO THE ANGEL. THE ANGEL TOOK OUT ONE CANDLE AT A TIME.

27. Membership – Dubai - December 8, 2012 - by PDG Ignace Mouawad THE FIRST CANDLE SAID: I am the ability to inspire others in shared vision -I represent LEADERSHIP However, I can not fight with this gloom alone

28. Membership – Dubai - December 8, 2012 - by PDG Ignace Mouawad THE SECOND ONE STATED: I am the act of stretching out a hand in darkness and pulling another hand into the light -I represent SERVICE Yet I cannot keep the world lit forever

29. Membership – Dubai - December 8, 2012 - by PDG Ignace Mouawad THE THIRD CANDLE SPOKE IN ITS TURN: I am the art of thinking independently.....together -I represent DIVERSITY In today’s world divided by intolerance, I do not have the strength to stay lit alone.

30. Membership – Dubai - December 8, 2012 - by PDG Ignace Mouawad THE FOURTH CANDLE SUDDENLY CHIMED IN : I am the ideal of team work.....coming together, sharing together, working together, succeeding together -I represent FELLOWSHIP I have doubts whether I can penetrate the darkness of misery in this world.

31. Membership – Dubai - December 8, 2012 - by PDG Ignace Mouawad THEN THE FIFTH CANDLE SAID: I am the state of heart, mind and deed becoming one in truth. -I represent INTEGRITY I am afraid my flame will be blown out by the wind of deceit from down below

32. Membership – Dubai - December 8, 2012 - by PDG Ignace Mouawad THE ANGEL WAS QUIET FOR SOMETIME.....THINKING WHICH CANDLE TO USE SUDDENLY WITH SHINING EYES IT LIT ALL THE CANDLES TOGETHER AND IN THEIR COMBINED GLOW THE WORLD WAS BATHED IN THE WARMTH OF PEACE, CONTENTMENT AND HAPPINESS

33. Membership – Dubai - December 8, 2012 - by PDG Ignace Mouawad THE CORE VALUES OF ROTARY SERVICE FELLOWSHIP DIVERSITY INTEGRITY LEADERSHIP

34. Membership – Dubai - December 8, 2012 - by PDG Ignace Mouawad THE CORE VALUES OF ROTARY

35. Membership – Dubai - December 8, 2012 - by PDG Ignace Mouawad Thank You For your Commitment to Rotary “STRONG AND EFFECTIVE CLUBS WITH PROPER MEMBERSHIP ARE THE BASIS OF EVERYTHING IN ROTARY”