1. Critical Incident Questionnaire
August 2015
PIDP Professional practice
Jeffrey Ha

2. 42 - “The Answer to Life, the Universe and Everything”
“How – how can it be that a love
Carved out of caring fashioned by fate
Could suffer so hard
From the games played much too often
But making mistakes is a part
Of life’s imperfections born of the years
Is it so wrong to be human after all”

3. Purpose Feedback mechanism – primarily qualitative
Feedback assists with:
Fine tuning
Intrinsic motivation
Organic change
Metacognition

4. Implementation
Establishing as part of the course curriculum – part of Classroom Management
Qualitative
Simple – Usually 5 questions
Rapid Response to CIQ
Focus on specific events – cognitive / affective

5. Example of a CIQ Critical Incident Questionnaire
Please take about five minutes to respond to the questions below about this week’s class. Do not put your name on the form - your responses are anonymous. If nothing comes to mind for any of the questions just leave the space blank. At the next class, we will share the group's responses with all of you. Thanks for taking the time to do this. What you write will help us make the class more responsive to your concerns.
1. At what moment in class or in doing your homework this week did you feel most engaged as a learner with what was happening?
2. At what moment in class this week did you feel distanced from what was happening as a learner?
3. What action did anyone in class take this week that you found most affirming or helpful?
4. What action did anyone in the class take this week that you found most puzzling or confusing?
5. What surprised you most about class this week? (This could be about your own reactions to what went on, something that someone did or anything else that occurs).

6. Impact – Students and Teachers
Builds trust with students
Pre-emptive
Reflective – metacognition
Diversity in Teaching
Instructor Development
Can be time consuming to evaluate feedback

7. Reference
Barkley, E. (2012). Student Engagement Techniques: A handbook for college faculty. John Wiley and Sons, Inc. San Francisco, CA.
Brookfield, S. (ND). The classroom critical incident questionnaire. Retrieved on August 20th, from _files/CIQ.pdf
Brookfield, S. (2006). The skillful teacher: On technique, trust, and responsiveness in the classroom. John Wiley & Sons, Inc. San Francisco, CA.
Keefer, J. (ND). The critical incident questionnaire (CIQ): From research to practice and back again. Retrieved on August 20th, 2015 from