2. How An Incentive Program Can Influence Safety
Joshua Haggard CPA, CFE, CFI
Office Depot
Sr. Manager LP Operations / Safety

3. Why Did OD Need An Incentive Program?
Increase Safety Awareness in our Supply Chain Facilities
Eliminate Costly Location Specific Safety Programs
Reduce Claim Count, Claim Costs, and Incident Rate
Motivate Employees and Improve Morale

4. Program Characteristic Requirements
Rules Must Be Easy To Understand
Contain Both Short and Long Term Incentive Options
Rewards Must Be Granted Monthly
Individual Recognition
Celebrate the Wins
Awards Must Be Reasonable and Desirable
Behavior Must Be Reinforced
Must Be Constantly Marketed
MUST MUST MUST HAVE MANAGEMENT SUPPORT

5. How The Program Works Associates Can Earn Points Three Ways (Monthly)
Individually
Facility Accident Free (multiple month bonus)
Facility Remains Below Specified Monthly Incident Rate
One Point = $.01

6. Prizes Available Sporting Goods Household Items Jewelry Electronics
Kids Toys
Holiday Specific Items

7. Did It Work? Warehouse Results 2007 vs. 2008
Lowered Number of Claims 35%.
Lowered Total Claim Costs Almost 23%
Lowered Incident Rate 152bp
Cross Docks 2007 vs. 2008
Lowered Number of Claims 28%
Total Claim Cost Remained Flat
Lowered Incident Rate 100bp

8. OD’s Retail Locations
COMING
SOON!!

9. In the Meantime Refocus Awareness Program On Main Issues
Refresh Existing Look of Current Program
Use Current Methods For Reaching Associates
Ensure Training Program is Being Appropriately Administered
Ask For Feedback!

10. Contact Information
Joshua Haggard
Office Depot
Sr. Manager LP Operations / Safety
Office:
Cell: