1. Diana Jeffery Bizagi Training for NDC Resellers
14 September 2018
Diana Jeffery
Bizagi Training for NDC Resellers
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Travelport - Redefining Travel Commerce

2. Welcome to Bizagi training!
14 September 2018
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Travelport - Redefining Travel Commerce

3. Accessing Bizagi
Accessing Bizagi requires Citrix NDC access. New NDC employees must first request Citrix access; once they receive their Citrix NDC logon they can then submit the Bizagi User Logon Request-NDC form found on Sharepoint. In conjunction with Bizagi access being set up your Citrix NDC view will be updated to show 2 new icons: Bizagi and Bizagi Sharepoint.
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4. Accessing Bizagi continued
Before logging into Bizagi for the first time you must reset your password and add your security question.
On the login screen click the lock icon: Change Password (underlined in the image here)
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5. Accessing Bizagi continued
User: same as your NDC Citrix username Domain - select: domain Old Password – input the default password: Bizagi2017 New Password - input your own unique password New Password Confirmation – input your unique password Secret Question – input a question to be used to unlock your logon when needed Secret Answer – input the answer to your question Response to successful update of your password:
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6. Accessing Bizagi continued
Log into Bizagi using your new password.
Domain - select: domain
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7. Accessing Bizagi continued
If your password has become locked send an to:
Provide your Bizagi logon; request your logon to be unlocked and a new temporary password assigned.
Bizagi Admin will unlock your logon and advise a new temporary password
You will then use this temporary password (input as Old Password) to reset to a unique password per the process outlined in Slide 5.
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8. Bizagi Reference Information
Access the Bizagi Sharepoint site via Citrix.
Always refer to documents directly on the Sharepoint site rather than saving a copy to your computer, to ensure you are always viewing the most up-to-date information.
The Bizagi Sharepoint site offers a variety of reference information –
Reference Materials icon:
Bizagi Process and Reference Document
Word document: Using the Bizagi Sharepoint site
NOTE: the recorded demo “Using the Bizagi Sharepoint Site” is found under SMO Training.
Bizagi User Logon Request-NDC form (this form also found under: NDCs > NDC-Reseller)
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9. Bizagi Reference Information cont’d.
Process Flows icon:
GWS Process Flows
uAPI Process Flows
NDCs icon > NDC Reseller folder:
Bizagi User Logon Request-NDC
NDC Reseller API Process
NDC Reseller diagram
NDC Reseller Training presentation
NDC Reseller Training recording
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10. Bizagi Issues or Queries
Send any issues or questions via to: This will generate/open an Altiris ticket and will ensure your issue is directed to the appropriate person to action/respond.
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11. Bizagi Requested Service Change options
New API, New Customer
New API, Existing Customer
Add Service(s)
Remove Service(s)
Add HAP WAB
Delete HAP WAB
De-install Single API
De-install Customer
Re-contract (no change)
Other
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12. Starting the Bizagi order
On the initial screen you would first select the Agency Country Code
Click to add checkmark indicating this is an NDC request
After making your Requested Service Change selection the screen will show that API Builder is being bypassed. This only indicates this Bizagi request will not interface to Travelport’s API Builder for setting up an API Addendum or Contract.
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13. Other Bizagi features
These features are all documented in detail in the Bizagi Process and Reference Document.
Referrals using Status & Notes
Delegated User
Viewing IPR Details
Viewing the Status of an IPR
How to Cancel an IPR
How to Display a Completed IPR
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14. Questions?
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15. Copyright
14 September 2018
© 2017 Travelport. All rights reserved. Travelport, Apollo, Galileo, Worldspan and the Travelport logo are trademarks of Travelport. All other marks are the property of their respective owners. Note about examples: All screen examples and other inserts associated with system output are provided for illustration purposes only. They are provided as illustrative examples of system functionality and are not meant to represent actual screen responses, rates, etc.
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Travelport - Redefining Travel Commerce