1. Food Prep & Service Process
Team Members: Start Date:
Consultant: Team Leader:
ROOT CAUSE ANALYSIS
3. BUILD THE PLAN
Why is this happening?
D/O Redeployment
Why?
Meals (dinner) require D/O to prepare hot meals at busiest time
Cold meals never an option
Cold meal ordering option not well known
Root Cause:
Options for ordering cold meals is not known
KEY STEPS:
Check with Vendor
Check with Health Department
Develop proposal for Captain with notification to Chief G.
Division notification and protocol
Implementation (Big & Small)
Recap and Debrief
Semi-Annual Audit to monitor effectiveness
ESTIMATED COST OR PRODUCTIVITY SAVINGS:
Cost Savings - Meals
Regional Jails:
Hot Dinners $13.44 (12) - $1.12 per person
Cold Dinners $10.40 (20) - $0.52 per person
$0.60 ppm
$0.60 x 654 x 150 = $32,850 x 3 (MJS) = $98,550
Outlying Jails:
$0.60 x 15 x 365 x 7 = $22,995
$098, (Regional Jails) + $022, (Outlying Jails) = $121,545 Total Cost Savings
Productivity Savings – Food Prep
Save regional man hours 1 hr x 1.35 people x 365 x $22.60 = $11,136.00
$ x 3 jails = $33, Total Productivity Savings
121, $33, = Total Cost Savings of $154,953.00
Theme: Food Preparation and Service Process
PLAN
1. GRASP THE SITUATION
CURRENT STATE
Fixed Meal Times (All Three are Hot):
4:30 am – Breakfast
11:30am/12:00pm – Lunch
5:00 pm – Dinner
Takes D/O approx. 2 to 4 hours to cook & prepare meals
Focus on dinner preparation and service
Busiest
Most Prisoners
Heavy prisoner arrival time 5:00 pm to 10:00 pm
3:00 pm - Prisoner Count
Count is anywhere from 60 – 300 prisoners
Lower on weekdays
Higher on weekends
Medical meals – pregnant women, diabetics, vegetarians
3:00pm – 5:00 pm – Showers & Medical Checks
Variables:
Fights
Medical emergencies/medical transfers
Transfers (arrestee’s)
Contraband searches
Visitation overlap
O.R’s/PCD releases/Bail Outs
Detective Interviews
3:00 pm to 5:00 pm - Food Preparation:
Meals in ovens
Thawing/warming bread
Meal setup (spoons, apples, milk bread)
5:00 pm – Food Delivery:
Request additional personnel
Pull prisoners from cell
Cell inspection/cleaning
Food Service/Prisoner Return
6:60 pm – Complete
New Bookings (After Headcount/Not Fed)
Arrestees are irritated & confrontational
Staff adjustment for medical meals prep (redeployment)
Supervisors altering policy/ meal service times due to health department
Generates bad morale
Encourages “me to”
Non-stop cooking/feeding
Staff adjustment/redeployment required
Arrestee complaints
Potential liability
Negative Effect on P/Os
Understaffed booking area
Longer wait times
Inefficient process
Animosities develop between P/Os and Jail Staff
Effect COP mandated lower response times for patrol
Creates service delays and complaints
Problem Statement: Current feeding process negatively impacts P/O bookings, arrestee temperament, creating potential officer safety issues and LAPD liability.
DESIRED STATE (AFTER)
Breakfast meals remain hot
Lunch meals remain hot
Dinner meals switch to cold meals
Sandwich, Fruit, Drink
Meets health department and Title 15 requirements
Meals are available for late bookings
No reassignment of D/Os for meal preparation
Continues to meet medical meal requirements
Tangible Benefit/Value for POs: Intangible Benefits to Dos:
Shorter wait time Reduce arrestee confrontations
Increase in available staff Efficient deployment
Minimize animosity Reduce arrestee complaints “1.28”
Increase in response time “availability” Reduce liability, burn claims
Minimize complaints Reduce PO/DO complaints
Reduce health dept. deficiencies
DO/LEARN
4. IMPLEMENT, MONITOR & ADJUST
ACTION
RESPONSIBILITY
WHEN
Check with Vendor
XYZ Inc.
4/7/05
Check with Health Dept.
Dr. Health
4/11/05
Proposal to Captain with notification to Chief G.
Smith
4/13/05
Division notification & protocol
Smith/Walker
4/20/05
Implementation (Big/Small)
Area Supervisors/Smith
Announcement pending
Implementation Date 5/1/05
Recap/Debrief
5/9/05
Semi-Annual Audit to monitor effectiveness
Walker
6 to 12 months
2. SELECT THE BEST ALTERNATIVE
Keep breakfast and lunch hot meals
Switch dinner to cold meal consisting of:
Sandwich
Fruit
Drink
Meets health department and Title 15 requirements
Meals are available for late bookings
No reassignment of D/Os for meal preparation
Continues to meet medical meal requirements
LAPD PDL – Last Updated 9/14/2018 5:07 AM