Stakeholder Engagement Plan

Stakeholder Engagement Plan
MGX FY16 9/14/2018 5:42 AM Stakeholder Engagement Plan Adatum Corporation © 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Notes The Stakeholder Engagement Plan should cover:
MGX FY16 9/14/2018 5:42 AM Notes The Stakeholder Engagement Plan should cover: The plan for executives who will sponsor the change The plan for managers and supervisors who will coach their employees through the change The plan for ambassadors and champions who will drive momentum for the change at all levels These plans must include the following elements: Who the sponsors will be to drive the change and recruit all other roles An assessment of current sponsor commitment to the change How feedback will be gathered and reported back from all roles What guidance and readiness each role will need to be successful How each set of roles will be recruited and onboarded How stakeholder engagement will be monitored once execution has begun © 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

The Change Network Hierarchy Driving change across large organizations
MGX FY16 9/14/2018 5:42 AM The Change Network Hierarchy Driving change across large organizations The face of the change Communicates the business WHY for the change with peers and employees 2 hours/month Executive Sponsor Adoption Core Team The face of the change to impacted groups Communicates the business WHY for the change with peers and employees 2 hours/month. Target 4-5 executives. Sponsor Coalition Project Sponsor (CIO) Ambassadors Drives change through a region or function Encourages employees to engage with the change ~4 hours/month. Target 5-10 Directors and above. Adoption Extended Team Drives change at the individual level Helps peers become highly performant ~10 hours/month. Target employees from various levels. Change Champions Assists development of the strategy and plans that will be executed by the Change Network Leads change with employees ~4 hours/month. Targets all employee managers. Managers & Supervisors Employees © 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Adatum Corporation Sponsorship Chart
MGX FY16 9/14/2018 5:42 AM Adatum Corporation Sponsorship Chart Sponsors the change to all personas (including Executive persona) Maureen Bousquet - Senior VP of Operations (the COO) Julia Teixeira - Senior VP of Finance Pedro Correa - VP for Customer Service Alexandre Levesque - Senior VP of Sales Philippe Chauvin - VP of Information Technology (the CIO) Gaby Bosse - Technical Deployment Project Manager Theodore Margand - Change Manager Sponsors the change to Advisor, Administrator, and Leader personas within IT organization Sponsors the change to Advisor, Administrator, and Leader personas within Finance organization Sponsors the change to Advisor, Administrator, and Leader personas within Sales organization Sponsors the change to First Line Worker and Leader personas within Customer Service organization Adoption Core Team © 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Sponsor Commitment Assessment
MGX FY16 9/14/2018 5:42 AM Sponsor Commitment Assessment Name Role No commitment Let it Happen Help it Happen Make it Happen Maureen Bousquet Senior VP of Operations (the COO) Julia Teixeira Senior VP of Finance Pedro Correa VP for Customer Service Alexandre Levesque Senior VP of Sales Philippe Chauvin VP of Information Technology (the CIO) XO X O X O X O XO KEY: X = current commitment. O = minimum commitment needed © 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Change Network – Feedback Mechanisms for Reinforcement Plan
MGX FY16 9/14/2018 5:42 AM Change Network – Feedback Mechanisms for Reinforcement Plan Ambassadors: Direct 1:1 feedback, Q&A in group meetings Change Champions: Floor Walking, , End-User Community Site, Project Portal Site Managers: Direct 1:1 feedback, Q&A in group meetings Feedback mechanisms from employees Ambassadors: Bi-weekly Ambassadors Call, CN Ambassadors Yammer Group, CN Community Yammer Group Champions: Monthly Champion Meeting, CN Change Champions Yammer Group, CN Community Yammer Group Managers: CN Managers Yammer Group, CN Community Yammer Group Feedback mechanisms to the core ACM team © 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Change Network – Guidance and Training Needs
MGX FY16 9/14/2018 5:42 AM Change Network – Guidance and Training Needs The following list of guidance materials and readiness is to be developed: Sponsor Training (1 hour) Sponsors Ambassadors Training (1 hour) Change Network Community Site: CN Community Yammer Group, CN Ambassadors Yammer Group, CN Ambassadors Home Page Ambassadors Change Champion Training (1 hour) Change Champions Guide Change Network Community Site: CN Community Yammer Group, CN Change Champions Yammer Group, CN Change Champions Home Page Change Champions Manager Training (1 hour) Managers Guide Change Network Community Site: CN Community Yammer Group, CN Managers Yammer Group, CN Managers Home Page Managers © 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Adatum Envision Phase (T-9 weeks to T-6 weeks)
MGX FY16 9/14/2018 5:42 AM Adatum Envision Phase (T-9 weeks to T-6 weeks) © 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Envision Phase: Key Sponsorship Activities
MGX FY16 9/14/2018 5:42 AM Envision Phase: Key Sponsorship Activities Target for Executive Sponsor Activities for Executive Sponsor Project Team Maureen Bousquet (Executive Sponsor) must: Confirm critical business issues or opportunities to be addressed Confirm clear direction and objectives, including success criteria Agree to be directly involved with the project team, set expectations, fill required roles, review key deliverables, and remove obstacles Senior Executives & Managers Theodore Margand (CM) will help Maureen Bousquet (Executive Sponsor) to: Enlist the support of key executive managers as sponsors and work to close the sponsor commitment/accountability gap Work with key executive managers to create a network of managers needed to support the change Educate senior managers about the business drivers for change and the risks of not changing Create change advocates within the leadership team; build support and enthusiasm for the change Determine and communicate priorities between this change and other change initiatives Ensure that a consistent message is being sent by managers to impacted employees For each sponsor, Theodore Margand (CM) will: Provide CM coaching where needed (addressing the need for sponsors to understand their role, responsibilities, and expectations and include identifiable actions that visibly support successful change, examples of good sponsorship activities, and common sponsor mistakes). Provide prepared communications and guidance for delivering messages to stakeholder groups © 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

T-9 weeks (Exec Sponsor Focus)
MGX FY16 9/14/2018 5:42 AM T-9 weeks (Exec Sponsor Focus) Theodore Margand completes the draft Stakeholder Engagement Plan, and integrates with Communications Plan, Measurement Plan, Training Plan, and Reinforcement Plan Adoption Core Team Theodore Margand (CM) and Gaby Bosse (PM) will facilitate project team formal on-boarding session with Maureen Bousquet (Executive Sponsor) to confirm project team approach and PM/CM needs Theodore Margand (CM) and Maureen Bousquet (Executive Sponsor) will validate high-level sponsor responsibilities and current commitment assessment Executive Sponsor No action Sponsor Coalition Ambassadors Change Champions Managers & Supervisors © 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

T-8 weeks (Sponsor Coalition Focus)
MGX FY16 9/14/2018 5:42 AM T-8 weeks (Sponsor Coalition Focus) Theodore Margand (CM) finalizes a coaching plan to help all sponsors fulfill their responsibilities and close any gaps in sponsorship competence Theodore Margand (CM) creates the Change Network Community Site, including (i) a broad Yammer Group for all change network roles, and (ii) dedicated Yammer Groups and relevant supporting home pages for key roles (Ambassadors, Champions, Managers) Theodore Margand (CM) creates separate 1 hour training decks to onboard each key role: Sponsors, Ambassadors, Champions, and Managers Theodore Margand (CM) creates drafts intro templates for sponsors to send to Ambassadors, Champions, and Managers Adoption Core Team Theodore Margand (CM) supports Maureen Bousquet (Executive Sponsor) in a series of meetings with Senior Executives who are to be sponsors and communicate high-level sponsor responsibilities to all sponsors Theodore Margand (CM) supports Maureen Bousquet (Executive Sponsor) to create simple one minute video for change network roles Executive Sponsor Attend meeting with Maureen Bousquet (Executive Sponsor) on becoming a sponsor and high-level sponsor responsibilities Sponsor Coalition No action Ambassadors Change Champions Managers & Supervisors © 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

T-7 weeks (Ambassador & Senior Manager Focus)
MGX FY16 9/14/2018 5:42 AM T-7 weeks (Ambassador & Senior Manager Focus) Theodore Margand (CM) develops and provides talking points and cascading messages for execs and senior managers to use with their staff Theodore Margand (CM) supports all sponsors to have a first series of meetings with Ambassadors and with senior and mid-level managers Theodore Margand (CM) creates a simple guide for managers and a simple guide for change champions and publishes to the website Core team create additional draft templates for use by Managers and Ambassadors Adoption Core Team Attend dedicated, high-level training for sponsors on new ways of working with the technology, and relevant technology demos, organized by Gaby Bosse (PM) and Theodore Margand (CM) Maureen Bousquet (Executive Sponsor) continues to be actively engaged in formal project reviews with Theodore Margand (CM) and Gaby Bosse (PM) Executive Sponsor Attend one hour Sponsor training by Theodore Margand (CM) on roles and responsibilities of sponsorship during the project Each coalition member identifies two Ambassadors from their division, and communicates this to the Ambassadors (total of 8) Each coalition member identifies two additional workers to join the Adoption Core Team (total of 8) Each coalition member hosts meeting with senior and mid-level managers on upcoming change, treating them as employees first and managers second to help them through the change Sponsor Coalition All eight ambassadors are recruited by their sponsor coalition member, and connected to the Adoption Core Team Ambassadors No action Change Champions Senior and mid-level managers attend a meeting with their sponsor on upcoming change Managers & Supervisors © 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Adatum Onboard Phase (T-6 weeks to Go Live)
MGX FY16 9/14/2018 5:42 AM Adatum Onboard Phase (T-6 weeks to Go Live) © 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Onboard Phase: Key Sponsorship Activities
MGX FY16 9/14/2018 5:42 AM Onboard Phase: Key Sponsorship Activities Target for Executive Sponsor Activities for Executive Sponsor Project Team Maureen Bousquet (Executive Sponsor) continues to be actively engaged in formal project reviews with Theodore Margand (CM) and Gaby Bosse (PM) Senior Executives & Managers Maureen Bousquet (Executive Sponsor) will continue to drive engagement, taking the pulse of the organization’s executives and management, and providing it back to Theodore Margand (CM) Impacted Users Theodore Margand (CM) will help Maureen Bousquet (Executive Sponsor) to: Describe the current state of the business and share the business issues or opportunities Explain why a change is needed now; share the risks of not changing Share a vision for the future; explain the nature of the change and show how the change will address the business problems or opportunities Answer the question “What will this change mean to me?” Be proactive, vocal and visible; communicate frequently, including face-to-face © 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

T-6 weeks (Finally Add Champions & All Managers)
MGX FY16 9/14/2018 5:42 AM T-6 weeks (Finally Add Champions & All Managers) Core team adjusts plans and created assets based on feedback and localization guidance Core team actively supports all change network roles, actively engaging and responding on relevant Yammer groups and to incoming s, providing private coaching where applicable Theodore Margand (CM) personally supports all sponsors in executing CM activities, providing coaching and guidance as necessary Adoption Core Team Theodore Margand (CM) will have Maureen Bousquet (Executive Sponsor) approve the Communications Plan and key messages Theodore Margand (CM) will support Maureen Bousquet (Executive Sponsor) in a second series of meetings with Senior Executives & Managers, updating on progress and Communications Plan Maureen Bousquet (Executive Sponsor) continues to be actively engaged in formal project reviews with Theodore Margand (CM) and Gaby Bosse (PM) Executive Sponsor Work with Ambassadors to identify and recruit 5-10 Change Champions from their organization, and to ensure each attends the one hour training before the end of the week Each sponsor hosts meeting(s) with all managers on upcoming changes Sponsor Coalition Attend one hour Ambassador training by Theodore Margand (CM) on roles and responsibilities of Ambassadors during the project, includes video kickoff from Maureen Bosquet (Executive Sponsor) recorded earlier Attend training on new ways of working with the technology relevant to their division/region Provide feedback on localizing any materials and communications for their division Assist their coalition member to recruit 5-10 champions within that coalition member’s organization and ensure that they all attend training before the end of the week Ambassadors The Sponsor Coalition members and Ambassadors begin recruit champions, and connect them to the Adoption Core Team All new Champions attend one hour Champion training by Theodore Margand (CM) on roles and responsibilities of Champions during the project, includes video kickoff from Maureen Bosquet (Executive Sponsor) recorded earlier Change Champions All remaining managers in affected divisions attend a meeting with their sponsor on upcoming change All managers attend one hour Manager training by Theodore Margand (CM) on roles and responsibilities of Managers during the project, includes video kickoff from Maureen Bosquet (Executive Sponsor) recorded earlier All managers attend training on new ways of working with the technology relevant to their division/region All senior and mid-level managers discuss the change with their directs, treating them as employees first and managers second to help them through the change Managers & Supervisors © 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Managers & Supervisors
MGX FY16 9/14/2018 5:42 AM T-5 weeks Core team adjusts plans and created assets based on feedback and localization guidance Core team actively supports all change network roles, actively engaging and responding on relevant Yammer groups and to incoming s, providing private coaching where applicable Theodore Margand (CM) personally supports all sponsors in executing CM activities, providing coaching and guidance as necessary Adoption Core Team Maureen Bousquet (Executive Sponsor) continues to execute CM Communications Plan activities, including hosting a division-wide communication event for impacted employees Theodore Margand (CM) will support Maureen Bousquet (Executive Sponsor) to continue meeting in public and private with business leaders and senior managers to drive messaging and resolve issues Maureen Bousquet (Executive Sponsor) continues to be actively engaged in formal project reviews with Theodore Margand (CM) and Gaby Bosse (PM) Executive Sponsor All coalition members continue to actively and visibly drive engagement, execute CM communications plan activities, manage resistance, remove blockers, and take the pulse of their organization, providing it back to Theodore Margand (CM) and Maureen Bousquet (Executive Sponsor) Sponsor Coalition Provide feedback to Adoption Core Team on localizing any materials and communications for their division Provide communications and project updates to their business unit/impacted group through existing channels according to CM Communications Plan Evangelize personal use of the technology and features, explaining the productivity and efficiency benefits achieved Provide feedback via CN Ambassadors Yammer Group Ambassadors Develop group coaching plans that provide a schedule of support for the group of users that the Change Champion is responsible for Provide guidance to Adoption Core Team on materials and communication, including localization of any materials for their peers Attend Change Champions monthly review meeting run by Theodore Margand (CM) to provide feedback on issues and resistance, and the overall progress of adoption Change Champions All remaining managers meet with their directs, treating them as employees first and managers second Provide communications and project updates to their team through existing channels according to CM Communications Plan Provide feedback via CN Managers Yammer Group Managers & Supervisors © 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

MGX FY16 9/14/2018 5:42 AM T-4 weeks Core team adjusts plans and created assets based on feedback and localization guidance Core team actively supports all change network roles, actively engaging and responding on relevant Yammer groups and to incoming s, providing private coaching where applicable Theodore Margand (CM) personally supports all sponsors in executing CM activities, providing coaching and guidance as necessary Adoption Core Team Theodore Margand (CM) will support Maureen Bousquet (Executive Sponsor) to continue meeting in public and private with business leaders and senior managers to drive messaging and resolve issues Maureen Bousquet (Executive Sponsor) continues to execute CM Communications Plan activities Maureen Bousquet (Executive Sponsor) continues to be actively engaged in formal project reviews with Theodore Margand (CM) and Gaby Bosse (PM) Executive Sponsor All coalition members continue to actively and visibly drive engagement, execute CM communications plan activities, manage resistance, remove blockers, and take the pulse of their organization, providing it back to Theodore Margand (CM) and Maureen Bousquet (Executive Sponsor) Sponsor Coalition Attend Ambassadors bi-weekly review meeting run by Theodore Margand (CM) to provide feedback on issues and resistance, and the overall progress of adoption Continue communicating, evangelizing personal use of the technology and features, and answering questions Continue providing feedback via CN Ambassadors Yammer Group Ambassadors Begin to execute Group Coaching plans Answer peer questions and provide guidance on appropriate topics Evangelize personal use of the technology and features, explaining the productivity and efficiency benefits achieved Provide feedback via CN Change Champions Yammer Group Change Champions Continue communicating, evangelizing personal use of the technology and features, answering questions, and managing employee resistance Continue providing feedback via CN Managers Yammer Group Managers & Supervisors © 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

MGX FY16 9/14/2018 5:42 AM T-3 weeks Core team adjusts plans and created assets based on feedback and localization guidance Core team actively supports all change network roles, actively engaging and responding on relevant Yammer groups and to incoming s, providing private coaching where applicable Theodore Margand (CM) personally supports all sponsors in executing CM activities, providing coaching and guidance as necessary Adoption Core Team Theodore Margand (CM) will support Maureen Bousquet (Executive Sponsor) to continue meeting in public and private with business leaders and senior managers to drive messaging and resolve issues Maureen Bousquet (Executive Sponsor) continues to execute CM Communications Plan activities Maureen Bousquet (Executive Sponsor) continues to be actively engaged in formal project reviews with Theodore Margand (CM) and Gaby Bosse (PM) Executive Sponsor All coalition members continue to actively and visibly drive engagement, execute CM communications plan activities, manage resistance, remove blockers, and take the pulse of their organization, providing it back to Theodore Margand (CM) and Maureen Bousquet (Executive Sponsor) Sponsor Coalition Continue communicating, evangelizing personal use of the technology and features, and answering questions Continue providing feedback via CN Ambassadors Yammer Group Ambassadors Continue executing Group Coaching plans, evangelizing the new ways of working and answering questions Continue providing feedback via CN Change Champions Yammer Group Change Champions Continue communicating, evangelizing personal use of the technology and features, answering questions, and managing employee resistance Continue providing feedback via CN Managers Yammer Group Managers & Supervisors © 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

MGX FY16 9/14/2018 5:42 AM T-2 weeks Core team adjusts plans and created assets based on feedback and localization guidance Core team actively supports all change network roles, actively engaging and responding on relevant Yammer groups and to incoming s, providing private coaching where applicable Theodore Margand (CM) personally supports all sponsors in executing CM activities, providing coaching and guidance as necessary Adoption Core Team Theodore Margand (CM) will support Maureen Bousquet (Executive Sponsor) to continue meeting in public and private with business leaders and senior managers to drive messaging and resolve issues Maureen Bousquet (Executive Sponsor) continues to execute CM Communications Plan activities Maureen Bousquet (Executive Sponsor) continues to be actively engaged in formal project reviews with Theodore Margand (CM) and Gaby Bosse (PM) Executive Sponsor All coalition members continue to actively and visibly drive engagement, execute CM communications plan activities, manage resistance, remove blockers, and take the pulse of their organization, providing it back to Theodore Margand (CM) and Maureen Bousquet (Executive Sponsor) Sponsor Coalition Attend Ambassadors bi-weekly review meeting run by Theodore Margand (CM) to provide feedback on issues and resistance, and the overall progress of adoption Continue communicating, evangelizing personal use of the technology and features, and answering questions Continue providing feedback via CN Ambassadors Yammer Group Ambassadors Continue executing Group Coaching plans, evangelizing the new ways of working and answering questions Continue providing feedback via CN Change Champions Yammer Group Change Champions Continue communicating, evangelizing personal use of the technology and features, answering questions, and managing employee resistance Continue providing feedback via CN Managers Yammer Group Drive nominations and proceed to publicly reward/recognize employees who meet criteria Managers & Supervisors © 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

MGX FY16 9/14/2018 5:42 AM T-1 week Core team adjusts plans and created assets based on feedback and localization guidance Core team actively supports all change network roles, actively engaging and responding on relevant Yammer groups and to incoming s, providing private coaching where applicable Theodore Margand (CM) personally supports all sponsors in executing CM activities, providing coaching and guidance as necessary Adoption Core Team Theodore Margand (CM) will support Maureen Bousquet (Executive Sponsor) to continue meeting in public and private with business leaders and senior managers to drive messaging and resolve issues Maureen Bousquet (Executive Sponsor) continues to execute CM Communications Plan activities Maureen Bousquet (Executive Sponsor) continues to be actively engaged in formal project reviews with Theodore Margand (CM) and Gaby Bosse (PM) Executive Sponsor All coalition members continue to actively and visibly drive engagement, execute CM communications plan activities, manage resistance, remove blockers, and take the pulse of their organization, providing it back to Theodore Margand (CM) and Maureen Bousquet (Executive Sponsor) Sponsor Coalition Continue communicating, evangelizing personal use of the technology and features, and answering questions Continue providing feedback via CN Ambassadors Yammer Group Ambassadors Continue executing Group Coaching plans, evangelizing the new ways of working and answering questions Continue providing feedback via CN Change Champions Yammer Group Attend Change Champions monthly review meeting run by Theodore Margand (CM) to provide feedback on issues and resistance, and the overall progress of adoption Change Champions Continue communicating, evangelizing personal use of the technology and features, answering questions, and managing employee resistance Continue providing feedback via CN Managers Yammer Group Drive nominations and proceed to publicly reward/recognize employees who meet criteria Managers & Supervisors © 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Adatum Drive Value Phase (Go Live onwards)
MGX FY16 9/14/2018 5:42 AM Adatum Drive Value Phase (Go Live onwards) © 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

MGX FY16 9/14/2018 5:42 AM Go Live week Core team adjusts plans based on feedback Core team actively supports all change network roles, actively engaging and responding on relevant Yammer groups and to incoming s, providing private coaching where applicable Theodore Margand (CM) personally supports all sponsors in executing CM activities, providing coaching and guidance as necessary Adoption Core Team Maureen Bousquet (Executive Sponsor) hosts launch day activities Maureen Bousquet (Executive Sponsor) continues to execute CM Communications Plan activities Maureen Bousquet (Executive Sponsor) continues to be actively engaged in formal project reviews with Theodore Margand (CM) and Gaby Bosse (PM) Executive Sponsor All coalition members host launch day activities All coalition members continue to actively and visibly drive engagement, execute CM communications plan activities, manage resistance, remove blockers, and take the pulse of their organization, providing it back to Theodore Margand (CM) and Maureen Bousquet (Executive Sponsor) Sponsor Coalition Attend Ambassadors bi-weekly review meeting run by Theodore Margand (CM) to provide feedback on issues and resistance, and the overall progress of adoption All Ambassadors host launch day activities Continue communicating, evangelizing personal use of the technology and features, and answering questions Continue providing feedback via CN Ambassadors Yammer Group Ambassadors Continue executing Group Coaching plans, evangelizing the new ways of working and answering questions All Change Champions host launch day activities Continue providing feedback via CN Change Champions Yammer Group Change Champions Continue communicating, evangelizing personal use of the technology and features, answering questions, and managing employee resistance All managers and supervisors encourage and support participation at launch day activities Continue providing feedback via CN Managers Yammer Group Drive nominations and proceed to publicly reward/recognize employees who meet criteria Managers & Supervisors © 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Weeks after Go Live (T+1, T+2, etc.)
MGX FY16 9/14/2018 5:42 AM Weeks after Go Live (T+1, T+2, etc.) Core team adjusts plans based on feedback Core team actively supports all change network roles, actively engaging and responding on relevant Yammer groups and to incoming s, providing private coaching where applicable Theodore Margand (CM) personally supports all sponsors in executing CM activities, providing coaching and guidance as necessary Adoption Core Team Maureen Bousquet (Executive Sponsor) continues to be actively engaged in formal project reviews with Theodore Margand (CM) and Gaby Bosse (PM) Maureen Bousquet (Executive Sponsor) continues to execute CM Communications Plan activities Executive Sponsor All coalition members continue to actively and visibly drive engagement, execute CM communications plan activities, manage resistance, remove blockers, and take the pulse of their organization, providing it back to Theodore Margand (CM) and Maureen Bousquet (Executive Sponsor) Sponsor Coalition Continue communicating, evangelizing personal use of the technology and features, and answering questions Continue providing feedback via CN Ambassadors Yammer Group Continue to attend Ambassadors bi-weekly review meeting run by Theodore Margand (CM) to provide feedback on issues and resistance, and the overall progress of adoption Ambassadors Continue executing Group Coaching plans, evangelizing the new ways of working and answering questions Continue providing feedback via CN Change Champions Yammer Group Continue to attend Change Champions monthly review meeting run by Theodore Margand (CM) to provide feedback on issues and resistance, and the overall progress of adoption Change Champions Continue communicating, evangelizing personal use of the technology and features, answering questions, and managing employee resistance Continue providing feedback via CN Managers Yammer Group Drive nominations and proceed to publicly reward/recognize employees who meet criteria Managers & Supervisors © 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Stakeholder Engagement Plan

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