1. SOFT SKILLS – KEY 21st Century Essentials
COMMUNICATION – WRITTEN AND ORAL
TEAMWORK AND COLLABORATION
DECISION MAKING AND PROBLEM SOLVING – CRITICAL THINKING
CREATIVITY AND INNOVATION
LEADERSHIP
ENTREPRENEURSHIP
EMPLOYABILITY SKILLS - TO GET A JOB
WORKPLACE/LIFE AND CAREER SKILLS - TO KEEP A JOB AND BE SUCCESSFUL IN A CAREER AND IN LIFE

2. COMMUNICATION SKILLS WRITE WELL: CLEAR, CONCISE, AND ORGANIZED
SPEAK WELL: DISCUSS INTELLIGENTLY, PRESENT IDEAS, CONVEY UNDERSTANDING
LISTEN WELL: EFFECTIVELY AND ACTIVELY
PROVIDE FEEDBACK EFFECTIVELY
EFFECTIVE USE OF BODY LANGUAGE/NONVERBAL SKILLS
SHOW ENTHUSIASM AND INTEREST

3. TEAMWORK SKILLS COLLABORATE, COLLABORATE, COLLABORATE – WORK TOGETHER
SYNERGISTIC!!! “THE WHOLE IS GREATER THAN THE SUM OF IT’S PARTS”
DISCUSS AND SET TEAM GOALS
UNDERSTAND MEMBER ROLES AND EXPECTATIONS
SHOW RESPECT FOR DIFFERENCES
CREATE A SENSE OF URGENCY
CELEBRATE VICTORIES AND SUCCESSES

4. PROBLEM SOLVING AND DECISION MAKING
IDENTIFYING AND DEFINING PROBLEMS
CRITICAL THINKING PROCESSES
DEVLOPING ALTERNITIVES
EVALUATING OPTIONS
IMPLEMENTING THE SOLUTION
EVALUATING THE SOLUTION
TEAM CHALLENGES

5. CREATIVITY AND INNOVATION
CURIOSITY
IMAGINATION
THINKING – “OUTSIDE THE BOX”
NEW WAYS OF DOING THINGS
RISK TAKING
CONFIDENCE THROUGH KNOWLEDGE AND PREPARATION

6. LEADERSHIP SKILLS VISION FOR THE FUTURE CAUSE OR A PURPOSE
AMBITION AND ACHIEVEMENT
DRIVEN
CONCERN FOR RESULTS
CONCERN FOR PEOPLE
TEAM PLAYER
“SAVVY, SMART”, YET ETHICAL

7. ENTREPRENEURIAL SKILLS
VISION, CHANGE, AND CREATION
RECOGNIZE AND SEEK OPPORTUNITIES
CHALLENGE THE UNKNOWN
TAKING RISKS
TAKING OWNERSHIP
CONFIDENCE, PERSEVERANCE, ENERGY
FLEXIBILITY
INITIATIVE

8. EMPLOYABILITY SKILLS PROFESSIONALISM
PHYSICAL APPEARANCE (GROOMING, ATTIRE, BODY LANGUAGE)
COMMUNICATION SKILLS
ORGANIZATION –WORK, WORKSPACE, THINKING
LEADERSHIP - INITIATIVE
RELATIONSHIP MANAGEMENT

9. WORKPLACE/CAREER AND LIFE SKILLS – IN COMPLEX LIFE AND WORK ENVIRONMENTS
SOCIAL AND EMOTIONAL COMPETENCIES
FLEXIBILITY AND ADAPTABILITY – CHANGE
INITIATIVE AND SELF-DIRECTION
TECHNICAL COMPETENCIES
SOCIAL AND CROSS-CULTURAL SKILLS
PRODUCTIVITY AND ACCOUNTABILITY
LEADERSHIP AND RESPONSIBILITY