1. Towards Excellence In Service Provision
Bradford Care Association AGM
November
Frances Shillito
BA(Hons) Law & Psychology, PGDipSW, PGCE

2. About us Advice and Guidance Coaching and training
Independent inspections
Tendering and procurement
Interim management
Independent investigations
Planning applications

3. Leadership for Excellence:
What is ‘Excellence’?
‘To achieve something which is extremely good or outstanding’
Oxford English Dictionary
‘Excellence in social care is rooted in a whole-hearted commitment to human rights, and a continuous practical application of that commitment in the way that people who use services are supported. People who use services are demonstrably placed at the heart of everything that an excellent service does.’
SCIE

4. Upping
our
game!

5. What is ‘innovation’?

6. Good Governance
Embedding practical task based learning strategies to develop skills in ‘assessing and monitoring the quality of service provision’ in adult health and social care settings.

7. Local Inspection Activity:
The data

8. Local Inspection Activity:
Care Homes in Bradford

9. Local Inspection Activity: Domiciliary Care in Bradford

10. Towards Outstanding
Achieving compliance with the Health and Social Care Act 2008
Sustainability
Innovation
Community involvement
Inter-agency and
multidisciplinary
collaboration
Optimisation through
grant funding
Person-centred care

11. Questions

12. You can also find us on LinkedIn
How to contact us T: E: W:
You can also find us on LinkedIn