1. Housekeeping: Bring body artifact to class Wednesday Film Analysis Project
Proposals Due October 21st

2. Midterm Review

3. Communication and Emotion
Chapter 7 Lecture/Recap

4. What are Emotions?
“orients us to, and engages us with, what matters in our lives…”
Can be experienced as a blend of emotions

5. Real Feelings vs. Manufactured Feelings
Part of some scholars’ definition (e.g. Buzzanell & Turner, 2003; Tracy, 2005)
Examples of Manufactured Feelings?

6. Category System System #1 System #2 Valence Activity Examples
Positive or negative feeling?
Activity
Action or Passivity?
Examples
Active-Negative: Fear
Active-Positive: Excitement
Passive-Negative: Depression
Passive-Positive: Calmness
System #2
Intensity
Labeling emotions
Annoyance --- Anger ---- Rage

7. Emotion and Theory The biological theory of emotion
The social interaction theory of emotion
Emotion = biological
People from different cultures = same experiences w/ emotions
Emotion and thought = separate
Observable emotional expressions > meaning
Affect of biology AND social factors
What does a person do before, during, and after the emotion is felt/displayed?
Others’ reactions impact feelings
Subjective meaning

8. Communication + Emotion
Emotional Contagion
Emotional Experience
Emotional Communication
Communicating Emotionally
Emotional Effects

9. How to Communicate Emotions?
Verbal Cues
Often indirect cues
Examples: sarcasm, rhetorical questions
Nonverbal Cues
Facial expressions among most common
Also consider paralanguage
Combinations of Cues

10. Communicating Emotions: FOCUSING ON INTERPERSONAL COMMUNICATION
Movie Clip (Wedding Scene – Sex and the City)

11. What influences emotional communication?
Context
Feeling rules
Emoticons (for online environments)
Meta-Emotion
Culture
The way cultures think about emotion
The way cultures communicate emotion
Gender and Sex
Stereotypes attached to gender and sex
Women/femininity = more expressive; agree?
Influence of age

12. Using and Developing Emotional Communication Skills
Bright side vs. Dark side
Developing individual emotional skills
Know your feelings
Analyze the situation
Own your feelings (I-messages)
Reframing
Empathize

13. Listening activity Discussing body artifacts
Goal: work on improving listening skills for interpersonal communication
Pick a partner – agree on a location to visit (now) to have a conversation about the body artifacts you all brought in for class today
Be strategic about the location, considering what you read about listening prep and barriers to listening
For example: I used to do this activity in the classroom. What could be one of my motivations for changing the activity, considering what we’ve learned about the different types of noise?
Take turns discussing the artifacts (pay attention to listening behaviors and emotions). Afterwards, complete the handout (Informal Activity #4) and bring to:_________________); come prepared to discuss the activity
Complete “in class” on 10/4; submit/discuss handout on 10/11

14. REMINDERS
Poor listening vs. Active listening