1. Patient Story Phlebotomy Service Children’s Community Nursing Team
Presented by Kath Booth
Assistant Practitioner and Autism Champion

2. Compliment received
Phone call received from mother to the Team Leader :
Very impressed with our service
Very well organised
Catered for her sons specific needs
Would highly recommend service
Wanted reassurance that she could use this service again if needed.

3. Johnny 7 year old boy – Johnny. Referral made by GP.
Needle phobia due to poor experience 2 years ago
Autistic traits (although undiagnosed) / mild LD
Under CAMHS and Psychologist for needle phobia.

4. The Process
Photographs – equipment, environment, procedure made into a journal.
Pre meet arranged
Took journal home
Distraction

9. OUTCOMES and ONGOING WORK
Increase in referrals of children with challenging behaviour / Learning difficulties / phobias/ Autism.
Working with SALT to design an Autism friendly format story board
Story diaries App
HoS looking into Safe Holding Training.
Planning and preparation is the key – will save time, reduce wasted appointment times enabling a more effective and efficient service.