1. Apple Inc.
Disaster Management

2. Introduction Apple is largest information company in the world
Today we will discuss Apple’s disaster management plan including:
SDMI applications
Crisis Commander and other helpful software
Apple’s Slow and Steady Approach
Apple potential disasters and how the plan to handle those situations

3. Environmental Impact
Apple does a lot to help out the environment in order to prevent global disaster
On April 17, 2012, after a Greenpeace protest, Apple decided to commit to ending the company’s use of coal and moving towards using 100% clean energy
Altogether, 75% of the company's power comes from renewable sources

4. Environmental Impact
Apple offers information about emissions, materials, and electrical usage concerning each product
In 2008, following further campaigns by Greenpeace, Apple became the first laptop manufacturer to completely get rid of the inclusion of PVC in its devices

5. Environmental Impact
In June 2009, Apple's iPhone 3GS was free of PVC and arsenic
While they are not an immediate source of crisis management or disaster relief, they are doing everything they can to further prevent disasters from happening to the environment

6. SDMI
The Stephenson Disaster Management Institute (SDMI) is a disaster response management institute
SDMI would be able to help Apple in many ways when it comes to disaster management

7. SDMI and Apple
SDMI is helping to make a difference by improving the community against disasters and their aftermath
A disaster management team would be able to properly lay out plans for Apple of what to do and how to help the affected areas and victims

8. SDMI and Apple SDMI uses Cyber Lab
Cyber Lab enables the execution of incident response exercises
Apple could use the Cyber Lab as practice to see how well they respond to disaster and what areas they need to improve on

9. Crisis Commander
Enables optimal communication, coordination, and collaboration during any type of serious crisis

10. Crisis Commander
Easy uploads: safety plans and emergency information is easily uploaded to the app using diagrams, maps, and other illustrations
Instant updates: plans can be updated or changed whenever needed to reflect the crisis situation or disaster strategy
Accessibility: the disaster information can be accessed at any time simply by opening the app
Push Notification technology: can be used to notify users of updates, even when power or telecommunications are out of service.
Quick Response: users have the ability to respond and can even use a GPS locator to pinpoint their location

11. Useful Software

12. Crisis Management
Crisis management is the application of strategies designed to help an organization deal with a sudden and significant negative event.
Apple’s Approach: “Slow and stead”
Slow and Meticulous
Examples of this approach:
Crisis pertaining IOS devices storing location
Controversy surrounding the iPhone 4’s antenna
MobileMe crisis

13. Identifying Potential Disasters
Disaster can strike:
Internet can be shut down
Stores can be destroyed
Public Health Issues
Break-ins
These disaster can result in:
Decrease demand for company’s products
Make it difficult or impossible for company to make and deliver products
Create delays and inefficiencies in the company’s supply chain

14. Disaster Solutions In the case of public health issues:
Restictions on employee travel
Limitations on freight services
Delays in production ramps of new products
Other way to help:
Creating apps to help people save their information and files on computers
They will help fix or replace products customers loose during power outages
They will rebuild stores and keep products readily available from other locations for the convenience of their customers

15. Disaster Management Process
The company functions online, thus their disaster management projects are identified as part of the information systems planning process.
Japan’s earthquake is a good example of their disaster management process
When the earthquake hit Apple got to work to keep their product there
The release of a product was scheduled during this earthquake, Apple had many problems getting the product to customers, but they did succeed