1. SW-CMM Level 5 in 2005
NYC SPIN - February 2005
Sandra J. Baptiste

2. Moving on up to L5 Optimizing Managed Defined Repeatable Initial
Emphasis on continuous improvement
June 2005 5
Optimizing
Process measured and statistically controlled 4
Managed
Process characterized for the organization 3
Defined
We are Here
Process characterized for projects and is often reactive 2
Repeatable
Process unpredictable, poorly controlled and reactive 1
Initial

3. Background Service provider to 1000+ financial firms
Front and back office business solutions
3 technology organizations merged w/ different CMM Levels
1000+ developers / 200 project managers - 3 US locations - 1 Chennai location
Measurement driven organization
Tools oriented organization
Successful Global CMM Level 3 assessment in June 2004
3 US sites
1 India site

4. Moving on up to L5 Why the mad rush When
Software CMM sunset hour is December 31, 2005
Not all the KPAs impact the development staff directly
Most organizational Level 4 and 5 KPA requirements are satisfied
Included Level 4 and Level 5 KPAs in the Level 3 assessment scope
Ratings very positive
Want to attain SW-CMM Level 5 before converting over to CMMi
When
Mini assessment April 2005
Final assessment June 2005

5. What we have in place today
Documented processes and procedures
Automated toolsets to facilitate process institutionalization
Automated toolsets to support data collection and analysis
Measurement program - productivity and unit cost
Managed by a Certified Function Count Specialist
Organizational measurements and baselines
Scorecards at the service level to track operational performance
Scorecards at the project level to track project performance
Effort variance
On Time Delivery
Early identification of defects
Defect prevention

6. What do we have in place today
Incident Management / Root Cause Analysis / Defect Prevention process
Pilots in progress
Senior management oversight

9. What we need to do Continue implementation
Piloting
Mentoring and Coaching
Continue institutionalization
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Sandra J Baptiste, MBA,PMP
Assistant Vice President
Pershing LLC