1. Quest Solution Canada presentation
Presented by :
Tom Miller: President
Bertrand Martelle: VP Sales
Wayne Mercier: Senior Account Manager
Field & Supply Chain Mobility
Consult | Design | Deploy | Manage

2. Agenda Welcome - Introduction Quest solution presentation
Zebra presentation
Beer tasting, BlueStar games, lunch & network :
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3. Quest Solution : Highlights
Key Facts
Our Business Model
World HQ : 860 Conger Street, Eugene, OR
Locations : USA and Canada
7000 customers
$80.3M in revenues in 2015
Public Company
150 Employees
3 plants, 3 warehouses, 18 cities
AIDC / Mobility
Systems Integrator
Software Developer
Labels / Tags / Ribbons
Manufacturer (Converter) and Distributor
Our history
Our Mission
1994 : Quest was founded in Portland
2003 : Quest provides custom software after acquisition of DDS - Distributed Data Systems
2004: Quest adds Professional Services (deployment and project management)
2014 : Quest trades as a public company
2014 : Merger of Quest and BCS (founded in 1994)
2015 : Merger of Quest and ViascanQdata (founded in 1995)
Help you optimize Enterprise Supply Chains by :
Creating, delivering and supporting automatic identification data collection (AIDC), Field Mobility and Labeling solutions and services with superior customer service.
Always evaluate new technologies to help you achieve new productivity gains
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4. Our Pillars Hardware solutions Networks & Connectivity Service and
Helpdesk
Consumables
Software
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5. Enterprise Mobility Deployment Services Managed Services
End Users
Applications
Devices
Security
Middleware
Connectivity
Enterprise
customers
Productivity
Client / Server
Access Points
Routers
Value add
Services
Secure remote
Access, encryption,
WLAN access
Mobile
Device
Management
Mobile Application
4G, LTE,
3G, NFC,
Wifi, RFID
Consumers
Tablets
Field Services (POD, DSD)
Handhelds
SMBs
Connectivity
& Apps
Enterprise
Applications
Scanners
Operating
Systems
Printers
Deployment Services
Consulting | Design and Site Survey | Deployment and Project Management | Maintenance and Support
Managed Services
Mobile Device Management | Mobile Application Management | Help Desk
Pricing and Delivery Models
Diagnostic tools | Consulting ($/hr) | X as a Service | Fixed Price | Scalable Budget ($/store/month)
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6. Exemple : Amerisource Bergen
Customer: Amerisource Bergen
Business Need
Pharmaceutical distributor needed a wireless LAN and mobile computing / barcode scanning solution deployed in 50 facilities.
Quest Solution deployed it’s full lifecycle management approach, including wireless LAN deployment services, mobile hardware, and enabled remote management of the entire network.
Full lifecycle management : end to end solutions
The Quest Solution
WLAN site surveys
WLAN commissioning
Managed infrastructure and device services
Hardware: Selection / Testing / Kitting / Maintenance / Support
Deployed over 6,000 mobile terminals
Installed 1,000 Zebra wireless access points
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7. Scaling to better serve our regional & North American customer base
Canada
4 offices, 2 factories
Montreal: HQ
Manufacturing, Sales Office
Ajax: Manufacturing, Sales Office
Markham: Sales Office
Winnipeg: Sales Office
Vancouver: Sales office
USA
14 offices, 1 factory
Oregon: World HQ
Sales Office
Arizona : Sales Office
California: Sales Office, Manufacturing
Florida: Sales Office
Illinois : Sales Office
Maine : Sales Office
Maryland: Sales Office
Nevada: Sales Office
New York: Sales Office
Ohio: Software and Sales Office
Texas: Sales Office
Tennessee: Sales Office
Washington: Sales Office
Wisconsin: Sales Office
Manufacturing
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8. Quest Solution Canada priorities
New customer Portal
Next generation of our Beam portal
Extended customer helpdesk services
Up to 24-7
Full managed services offering
Leveraging Quest solution US applications and expertise to our Canadian customers
Focus on T&L, Retail , Manufacturing related applications
Leveraging Quest US key partnership to offer the best value proposition
We are in the top 3 Zebra integrator for North America
We also number one Zebra partner in Transportation and Logistics
Continue investing in our technical team :
We have tremendous technical knowledge among our North America System engineers
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9. Apex - Smart lock solution
Example of Quest US Partnership coming to Canada
Apex - Smart lock solution
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10. Track X - Complete Yard Management
Example of Quest US Partnership coming to Canada
Track X - Complete Yard Management
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11. Working on Integrating new technologies to improve your productivity
Retail Analytics
IOT application in Warehouses
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12. The Quest Difference Customer Stickiness Trusted Advisor
Solve Big Problems
Customer Care
Lead Innovation
Ease of Business
Reliability
Critical Expert
Solution & Services
Quest Value Offering

13. Conclusion We aim to be your trusted advisor
We aim to be your complete answer for your ADC projects
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