1. YUDI ANJANGSANA, DRS. SE. MM.
Bahasa Inggris III
The Module 1 is intended to give you further understanding of how and what is needed to comprehend much better concerning the aspects of time and its changes. 09
YUDI ANJANGSANA, DRS. SE. MM.
FAKULTAS EKONOMI dan BISNIS
Program Studi MANAJEMEN

2. Managing People
DRS. YUDI ANJANGSANA, MM.
TSM DECEMBER 2008

3. He asked the dog not to be afraid.
Don’t move.
What did the vet say?
Don’t be afraid.
He asked the dog not to be afraid.
He asked the dog not to move
He asked the dog not to be afraid and move.

4. OVERVIEW
DRS. YUDI ANJANGSANA, MM.
TSM DECEMBER 2008

5. Verbs and Prepositions READING page 81 Managing Across Cultures
LISTENING page 79
Good Managers
VOCABULARY page 80
Verbs and Prepositions
READING page 81
Managing Across Cultures
LANGUAGE REVIEW page 82
Reported Speech
SKILLS page 82
Socializing and Entertaining
CASE STUDY page 84.
The we do things
DRS. YUDI ANJANGSANA, MM.
TSM DECEMBER 2008

6. “Management Problems Always Turn Out To Be People Problems”
Quotes
“Management Problems Always Turn Out To Be People Problems” By
John Peet, British Management Consultant
DRS. YUDI ANJANGSANA, MM.
TSM DECEMBER 2008

7. Starting up
DRS. YUDI ANJANGSANA, MM.
TSM DECEMBER 2008

8. A
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TSM DECEMBER 2008

9. What qualities and skills should a good manager have?
Choose the six most important form the list.
To be a good manager you need to:
DRS. YUDI ANJANGSANA, MM.
TSM DECEMBER 2008

10. Enjoy working with others Give orders Listen to others
Like people
Enjoy working with others
Give orders
Listen to others
Make suggestions
Judge people’s abilities
Plan ahead
Be good with numbers
Make good presentations
Be persuasive
DRS. YUDI ANJANGSANA, MM.
TSM DECEMBER 2008

11. B
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TSM DECEMBER 2008

12. If you are managing people from different cultures, what other qualities and skills do you need?
DRS. YUDI ANJANGSANA, MM.
TSM DECEMBER 2008

13. C
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TSM DECEMBER 2008

14. DRS. YUDI ANJANGSANA, MM.
TSM DECEMBER 2008

15. PAGE 79
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TSM DECEMBER 2008

16. LISTENING
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TSM DECEMBER 2008

17. Good Managers
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TSM DECEMBER 2008

18. Listening script No. 9.1. See page 149.
DRS. YUDI ANJANGSANA, MM.
TSM DECEMBER 2008

19. A
DRS. YUDI ANJANGSANA, MM.
TSM DECEMBER 2008

20. Kriengsak Niratpattanasal is a management consultant in Thailand.
Listen to the first part of the interview and complete the chart.
DRS. YUDI ANJANGSANA, MM.
TSM DECEMBER 2008

21. Managers need to be good at …. ….in order to1
Observing
Understand the behavior, the …………, and …………….of their staff. 2
Listening
…………..,………..their staff’s…………… . 3
Asking Questions
…………,………..all the ……. they need to make the right decisions. 4
Speaking
………….their ………….clearly to all their staff.
TSM DECEMBER 2008
DRS. YUDI ANJANGSANA, MM.

22. The Answers to exercise 9.1.
DRS. YUDI ANJANGSANA, MM.
TSM DECEMBER 2008

23. Managers need to be good at …. ….in order to1
Observing
Understand the behavior, the understand, and strengthens of their staff. 2
Listening
learn, about their staff’s problems. 3
Asking Questions
Find out , all the information they need to make the right decisions. 4
Speaking
Communicate their objectives clearly to all their staff.
TSM DECEMBER 2008
DRS. YUDI ANJANGSANA, MM.

24. B
DRS. YUDI ANJANGSANA, MM.
TSM DECEMBER 2008

25. Listening Script 9.2, see page 149 - 150.
DRS. YUDI ANJANGSANA, MM.
TSM DECEMBER 2008

26. Listen to the second part of the interview.
Decide whether these statements are true or false, according to Kriengsak.
Managers need to:
DRS. YUDI ANJANGSANA, MM.
TSM DECEMBER 2008

27. Find out about the local language, culture and conditions.
Plan in advance.
Find out about the local language, culture and conditions.
Get to know the local people.
Try to become experts as soon as possible.
Spend time observing and asking questions.
DRS. YUDI ANJANGSANA, MM.
TSM DECEMBER 2008

28. Answers:
True
False
DRS. YUDI ANJANGSANA, MM.
TSM DECEMBER 2008

29. C
DRS. YUDI ANJANGSANA, MM.
TSM DECEMBER 2008

30. Listening Script 9.3, see page 150.
DRS. YUDI ANJANGSANA, MM.
TSM DECEMBER 2008

31. Listen to the third part of the interview and answer these questions.
DRS. YUDI ANJANGSANA, MM.
TSM DECEMBER 2008

32. What do managers often want from Asian staff?
What do the managers sometimes ignore?
Why might the managers underestimate the local skills and abilities?
DRS. YUDI ANJANGSANA, MM.
TSM DECEMBER 2008

33. ANSWERS
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TSM DECEMBER 2008

34. They mistakenly want them to be more forceful, to deal with problems logically, and to be ambitious.
They ignore the background, education, and cultural differences between themselves and their staff.
Because they focus too much on their weaknesses, jump to conclusions too quickly and label all local staff as the same.
DRS. YUDI ANJANGSANA, MM.
TSM DECEMBER 2008

35. D
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TSM DECEMBER 2008

36. What advice would you give to a foreign manager who is going to manage staff in your country?
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TSM DECEMBER 2008

37. DRS. YUDI ANJANGSANA, MM.
TSM DECEMBER 2008

38. PAGE 80
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TSM DECEMBER 2008

39. VOCABULARY
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TSM DECEMBER 2008

40. Verbs and
Preposition
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TSM DECEMBER 2008

41. Match the verbs 1 to 7 with the prepositions and phrases a) to g)
Verb and preposition combinations are often useful for describing skill and personal qualities.
Match the verbs 1 to 7 with the prepositions and phrases a) to g)
A good manager shoul:
DRS. YUDI ANJANGSANA, MM.
TSM DECEMBER 2008

42. In their employees’ abilities. To a deputy as often as possible.
Respond
Listen
Deal
Believe
Delegate
Communicate
Invest
In their employees’ abilities.
To a deputy as often as possible.
To employees’ concerns promptly.
With colleagues clearly.
With problems quickly.
In regular training courses for employees.
To all suggestions from staff.
TSM DECEMBER 2008
DRS. YUDI ANJANGSANA, MM.

43. In their employees’ abilities. To a deputy as often as possible.
Respond
Listen
Deal
Believe
Delegate
Communicate
Invest
In their employees’ abilities.
To a deputy as often as possible.
To employees’ concerns promptly.
With colleagues clearly.
With problems quickly.
In regular training courses for employees.
To all suggestions from staff.
TSM DECEMBER 2008
DRS. YUDI ANJANGSANA, MM.

44. In their employees’ abilities. To a deputy as often as possible.
Respond
Listen
Deal
Believe
Delegate
Communicate
Invest
In their employees’ abilities.
To a deputy as often as possible.
To employees’ concerns promptly.
With colleagues clearly.
With problems quickly.
In regular training courses for employees.
To all suggestions from staff.
TSM DECEMBER 2008
DRS. YUDI ANJANGSANA, MM.

45. In their employees’ abilities. To a deputy as often as possible.
Respond
Listen
Deal
Believe
Delegate
Communicate
Invest
In their employees’ abilities.
To a deputy as often as possible.
To employees’ concerns promptly.
With colleagues clearly.
With problems quickly.
In regular training courses for employees.
To all suggestions from staff.
TSM DECEMBER 2008
DRS. YUDI ANJANGSANA, MM.

46. In their employees’ abilities. To a deputy as often as possible.
Respond
Listen
Deal
Believe
Delegate
Communicate
Invest
In their employees’ abilities.
To a deputy as often as possible.
To employees’ concerns promptly.
With colleagues clearly.
With problems quickly.
In regular training courses for employees.
To all suggestions from staff.
TSM DECEMBER 2008
DRS. YUDI ANJANGSANA, MM.

47. In their employees’ abilities. To a deputy as often as possible.
Respond
Listen
Deal
Believe
Delegate
Communicate
Invest
In their employees’ abilities.
To a deputy as often as possible.
To employees’ concerns promptly.
With colleagues clearly.
With problems quickly.
In regular training courses for employees.
To all suggestions from staff.
TSM DECEMBER 2008
DRS. YUDI ANJANGSANA, MM.

48. In their employees’ abilities. To a deputy as often as possible.
Respond
Listen
Deal
Believe
Delegate
Communicate
Invest
In their employees’ abilities.
To a deputy as often as possible.
To employees’ concerns promptly.
With colleagues clearly.
With problems quickly.
In regular training courses for employees.
To all suggestions from staff.
TSM DECEMBER 2008
DRS. YUDI ANJANGSANA, MM.

49. In their employees’ abilities. To a deputy as often as possible.
Respond
Listen
Deal
Believe
Delegate
Communicate
Invest
In their employees’ abilities.
To a deputy as often as possible.
To employees’ concerns promptly.
With colleagues clearly.
With problems quickly.
In regular training courses for employees.
To all suggestions from staff.
TSM DECEMBER 2008
DRS. YUDI ANJANGSANA, MM.

50. B
DRS. YUDI ANJANGSANA, MM.
TSM DECEMBER 2008

51. (Discuss with your friends)
Which do you think are the three most important qualities in Exercise A?
(Discuss with your friends)
DRS. YUDI ANJANGSANA, MM.
TSM DECEMBER 2008

52. C
DRS. YUDI ANJANGSANA, MM.
TSM DECEMBER 2008

53. Some verbs combine with more than one preposition. For example:
‘He reports to the Marketing Director.’ (to a person)
‘The Sales Manager reported on last month’s sales figures.’ (on a thing)
Say whether the following combine with someone or something.
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TSM DECEMBER 2008

54. No. 1. Report to  Someone Report on  Something
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TSM DECEMBER 2008

55. No. 2. Apologize for  something Apologize to  someone
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TSM DECEMBER 2008

56. No. 3. Talk to  Someone Talk about  Someone & Something
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TSM DECEMBER 2008

57. No. 4. Agree with  Someone Agree on  Something
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TSM DECEMBER 2008

58. No. 5. Argue about  Something Argue with  Someone
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TSM DECEMBER 2008

59. D
DRS. YUDI ANJANGSANA, MM.
TSM DECEMBER 2008

60. I agreed ……….her that we nee to change our marketing strategy.
I talk………my boss every Monday at our regular meeting.
We argued …….next year’s budget for over an hour.
He apologized ……losing his temper.
We talked ……our financial problems for a long time.
The Finance Director argued……our Managing Director over profit sharing.
I apologized …………Paula for giving her the wrong figures.
Can we agree …….the date of our next meeting?
DRS. YUDI ANJANGSANA, MM.
TSM DECEMBER 2008

61. I agreed with her that we nee to change our marketing strategy.
I talk to my boss every Monday at our regular meeting.
We argued about next year’s budget for over an hour.
He apologized for losing his temper.
We talked about our financial problems for a long time.
The Finance Director argued with our Managing Director over profit sharing.
I apologized to Paula for giving her the wrong figures.
Can we agree on the date of our next meeting?
DRS. YUDI ANJANGSANA, MM.
TSM DECEMBER 2008

62. Reported speech February 25th March 4th Direct speech
She said, “I’m going home”.
I’m going home
Reported speech
She said (that) she was going home.

63. Reported speech /2 Posibles cambios: Tiempos verbales.
He said, “I love you”
He said (that) he loved me.
Orden de las palabras
Mum says, “Why aren’t you at school?”
Mum wants to know why you aren’t at school.
Pronombres (Ver ejemplo en tiempos verbales)
Otras palabras
Peter said, “I’m seeing the doctor tomorrow”.
Peter said (that) he was seeing the doctor the following day.

64. Reported speech /3 Cambios en los tiempos verbales:
Direct speech Reported speech
Present simple Past simple
‘I like peaches’. He said he liked peaches.
Present continuous Past continuous
‘Is it raining?’ He asked if it was raining.
Past simple Past simple / Past Perfect
‘I didn’t recognize you’. She explained that she hadn’t recognized /didn’t recognize me.
Past continuous Past continuous or past perfect continuous
‘I was joking about the price.’ He said he was joking (Or: had been joking) about the price.

65. Reported speech /4 Cambios en los tiempos verbales (continuación)
Direct speech Reported speech
Past perfect Past perfect
‘I hadn’t seen her before that day.’ You said you hadn’t seen her before that day.
shall / will should / would
‘We’ll be late.’ I told him we’d be late.
can, may could, might
‘I can swim.’ She thought she could swim.
must must or had to
‘I must go.’ He said he must / had to go.

66. Reported speech /5 Reporting questions Two kinds of questions
1. Yes / No questions
‘Are you leaving?’ he said.
aux s v
He wanted to know if / whether I was leaving. s
aux v

67. Reported speech /6 2. Wh-questions
‘Where is the President staying?’ the reporter said.
Wh-word
aux s v
The reporter asked where the President was staying.
Wh-word s
aux v

68. Reported speech /7 Otras palabras here there now then, at the time
today that day
yesterday the day before / the previous day
tomorrow the next / following day
this week that week
last week the week before, the previous week
an hour ago an hour before / earlier

69. Reported speech /8 Say or tell Tell + el oyente
Daniel told me (that) he was ready.
Say
no se menciona el oyente
Daniel said (that) he was ready.
Ask, want to know, wonder
‘What’s the problem?’ he said.
He wanted to know / asked (me) / wondered what the problem was.

70. ‘Andrew is working,’ Jessica said.
Jessica said (that) Andrew was working.
‘I’ve fixed the shelves,’ John told Susan.
John told Susan (that) he had fixed the shelves.
‘My money had run out,’ said Daniel.
Daniel said his money had run out.
‘You can sit over here,’ the steward said.
The steward said we could sit over there.
‘When did you start acting, Melissa?’ Guy said.
Guy asked Melissa when she had started acting.
‘Has the taxi arrived yet?’ someone asked.
Someone asked if / whether the taxi had arrived yet.

71. YUDI ANJANGSANA, DRS. SE. MM Mercu Buana University, 2013