Download presentation
Presentation is loading. Please wait.
1
Workplace Communication
Vocational Education and Training Training Toolbox Series ICA11v1.0 Information, Digital Media & Technology Cert I, II and III Workplace Communication Section 4
2
Workplace Communication
Basic Writing Skills
3
Table of Contents Workplace Communication
Section 4 – Basic Writing Skills Nouns Slide - 05 Pronouns Slide - 06 Verbs Slide - 07 Tense Slide - 08 Adjectives Slide - 09 Adverbs Slide - 10 Prepositions Slide - 11 Articles Slide - 12
4
Table of Contents (continued)
Workplace Communication Table of Contents (continued) (Section 4 – Basic Writing Skills – continued) Conjunctions Slide - 13 Punctuation Skills Slide - 14 Vocabulary Slide - 15 Choosing Words Slide - 16 Numbers in Documents Slide - 17 Abbreviations Slide - 18 Other Signs and Symbols Slide - 19 Proofreading and Editing Slide - 20
5
Glasses Desk Horse Glass Park Guitar Son Girl
Workplace Communication Nouns Nouns can be: Used to name a person Used to name a thing Used to name a place Masculine Feminine Common gender Neuter gender Singular Plural Teacher Glasses Desk Horse Glass Park Guitar Son Girl
6
That Mine Oneself This Who They Any
Workplace Communication Pronouns A pronoun is a substitute for a noun these include: Personal pronoun Demonstrative pronoun Interrogative pronoun Relative pronoun Indefinite pronoun Possessive pronoun Reflexive pronoun That Mine Oneself This Who They Any
7
Cleans Cleaning Cleaned To clean Verbs Workplace Communication
The four types of verbs are: Principal Auxiliary Finite Non-finite Cleans Cleaning Cleaned To clean
8
Walked Walking Walk Tense Workplace Communication
The form of a verb that indicates time such as: Past Present Future Walked Walking Walk
9
Orange Square Large Happy
Workplace Communication Adjectives A word that precede the noun and describes: Size Colour Shape Nature Orange Square Large Happy
10
Morning Frequently Probably Twice Inside Satisfied Slowly
Workplace Communication Adverbs Adverbs can be classified into: Manner Time Place Degree Number Negative Positive Comparative Superlative Morning Frequently Probably Twice Inside Satisfied Slowly More Frequently Most Frequently
11
By At Beside Prepositions Workplace Communication
A word or group of words used to show: Position Time Means By At Beside
12
Workplace Communication
Articles Articles are the words: The A An
13
Conjunctions Workplace Communication
Conjunctions fall into the following categories: Co-ordinate Subordinate Correlative “Carol’s car is nice and clean.” “Bob had to wait until Carol finished washing the car.” “Bob didn’t know whether to relax or mow the lawn.”
14
Punctuation Skills “ ” ; ! ? : - , _ . Workplace Communication
Marks or symbols to separate words or sentences and include: Commas Periods/full stops Question marks Exclamation marks Hyphens Colons Semi-colons Parenthesis Dashes “ ” ; ! ? : - , _ .
15
Vocabulary Workplace Communication
Some suggestions to improve you vocabulary are: Read relevant articles Read workplace documents Listen to colleagues talking to customers Ask what terms and words mean Use new words as often as possible Practice writing using workplace wording
16
Choosing Words Workplace Communication
Use a dictionary and thesaurus to: Check the pronunciation of words Check spelling Check the meaning of the word Find synonyms
17
Numbers in Documents Workplace Communication
Some rules regarding numbers in documents are: Numbers are written out then followed by the digits Numbers are written out if less than ten Numbers starting sentences should be written Number used in a descriptive sense should be written If two consecutive numbers are used the first is written and the second is a digit “The cashier needed twenty $2 coins for change.” “It seems Carol has washed her car hundreds of times.” “The total order is two hundred and thirteen (213) items.” “Carol washed her car three times this week.” “Forty calls came into the office today”
18
Abbreviations Workplace Communication
Abbreviations are commonly used in business documents. Some examples are: C.O.D. – Cash on Delivery GST – Goods and Services Tax Approx. – Approximately Dept . – Department Fax – Facsimile Phone – Telephone AM – Morning PM – Night No. – Number Etc. – Etcetera (so on and so on)
19
Other Signs and Symbols
Workplace Communication Other Signs and Symbols Other signs and symbols frequently used in documents are: Slash Ellipsis dots Hatch Ampersand At sign Initial capitals # & / @ B.P. ...
20
Proofreading and Editing
Workplace Communication Proofreading and Editing When proof reading you are looking for: Spelling mistakes Improper words Grammar mistakes Correct figures, addresses and telephone numbers Correctly spelt names and places Flow and readability
21
Workplace Communication
End of Section 4
Similar presentations
