1. HOSPITALITY ENTREPRENEURSHIP

5. Meaning of Hospitality
Derived from the Latin word “hospitare” meaning to “receive as a guest”
the friendly and generous reception and entertainment of guests, visitors, or strangers.
Relationship process between a guest and a host
relating to or denoting the business of entertaining clients, conference delegates, or other official visitors.

6. Atithi Devo Bhava, meaning "the guest is God".
Hospitality, the service provider is “ part of the product” for guest to be satisfied, they not only must believe that they have received a valuable service for their dollar, but also feel valued and respected by workers providing the service
phenomenon has created fresh opportunities for hotels and hospitality entrepreneurs to engage guests

7. Disney Service Model for Hospitality
Smile
Make Eye contact
Respect and Welcome all guests
Value the magic –positive response
Initiate Guest contact
Creative service solutions
End with a THANK YOU

8. Hospitality Enterprise/Industry
The hospitality industry include the companies or organizations which provide food and /or drink and / or accommodation to people who are away from home.
Hospitality industry can be divided into five career areas:
Accommodation, food and beverage service, recreation and entertainment, transportation and travel services
Providing service to people
Worldwide example of entrepreneurs creating small business that became bug business are Mc Donald's, Holiday Inn hotels

9. The objective of hospitality industry
Make the guest feel welcome personally
Making sure that the operation will continue to provide service and meet its budget
Provide quality
Customer service

10. Principles and Policies measures for Hospitality Entrepreneurship
Honesty
Concern and respect for others
Commitment to excellence
Leadership
Fairness
Loyalty / Trustworthiness
Reputation and morale
Accountability
Employee engagement activity

11. Hospitality Industry in Nepalese Economy
Globalization
Service sector 43.3 percent of jobs against 33.5 percent of agriculture sector and  percent of the industrial sector.
Tourism and Hospitality industry is always taken care of by government as it is one of the major source of revenue contributing in the national economy
contribution 3.5 of national economy
Nepal is a rich country in natural resources, culture and tradition.
Mount Everest, birth place of lord Gautam Buddha, Pashupati Nath, country of diverse culture, tradition, garden of different castes and religion.
Nepal Posses 8 of the 10 highest mountains in the world .- hiking, trekking, bird watching , flight paragliding, hot air ballooning ,jungle safari, bird watching .

12. Tourism year
Consider largest and highly profitable business after petroleum industry
Nepal naturally blessed attract million of tourist each year thus demanding a progress in the quality and facilities.
Hotel industry growing and providing around skilled manpower directly.
Directly and Indirectly helping 1.2 million people of Nepal