1. Intelligent Hearts ... Changing Lives ®
Creating a TPI Culture
Ashley McMillion
Executive Director of Student Services
Daymar Colleges Group
Campus Resource Center
 It's a GREAT day at Daymar Colleges Group!
Intelligent Hearts ... Changing Lives ®

2. The Pacific Institute
The Pacific Institute teaches people how to manage change, set and achieve goals, lead more effectively, and think in ways that create success.

3. TPI Language Mission Statement Vision Statement Four Agreements
Core Values
Listed on Staff & Student IDs for easy reference
Affirmations
Answering the phone script
“Try”

4. Titles Campus Resource Center Associate vs. Employee
Director of First Impression
Program Leaders

5. Growth Decide what we WANT
Plan for growth based on what it will take to achieve our goal
Reach our original goal
We don’t take last years performance and build incrementally on top of it.
We don’t think about how far we can go with what we have
We think about what we really want and what it would take to achieve.

6. Environment Associate Gallery Partner Gallery TPI signs
Would you hire you?
Success Stories
WIIFM
Keep the end in mind
Posters on campus from Strategies for Success materials

7. Activities Great Things Are Happening Weekly Huddles
Christmas Cards with TPI slogans
Student Planner with weekly TPI quotes

8. New Hires Intelligent Hearts…Changing Lives
We seek intelligent hearts, describe yours
TPI Training
TPI refresher courses

9. Change Activity Pick a partner Stand back to back
Improve your appearance
Find the improvements your partner made
Sit down

10. Questions