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Published byHP Help Modified over 7 years ago
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How to Fix HP Printer Error 0x61011be5 Dial Toll Free Number : 1(844)355-5111
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Method 1 : Reset of the HP printer to factory default settings step 1: Verify that the unit is switched on. Step 2: Disconnect the power cable from All-in-One and also from wall outlet. Step 3: Wait a while near about minute. Step 4: Plug in the power cable to the printer and also to wall outlet. Step 5: Unplug the power cable from the printer (with the printer powered on) and wait for 20 seconds. Step 6: Then, press and hold “#” and “6” while plugging in the power cord. Step 7: Release the buttons after connecting the power cord. Dial Toll Free Number : 1(844)355-5111
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Method 2: Alternative to above method is the second one Step 1: Open the printer and wait for the carriage to slide over. Step 2: Remove the ink cartridges from the print head. Step 3: With a cotton swabs dipped in hot water, clean gently the print head and each ink cartridge, until there is no ink residue coming off on the cotton swab. Step 4: Once all is dry, replace the cartridges Step 5: If the error is still here: there are two possibilities. Step 6: One of the ink cartridges is defective and causing the error or the Print head need to be replaced Dial Toll Free Number : 1(844)355-5111
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Call HP Printer Customer Support Number for Proper Assistance
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