1. WHY ARE INSPECTIONS PERFORMED?
AUDIENCE PARTICIPATION!

2. WHAT IS AN INSPECTOR? DEFINITION:
“The inspector is a trained person who performs an inspection of persons, entities, records, or objects to ensure compliance with the law, rules,regulations or codes.”

3. JOB REQUIREMENTS Receives training Inspects, scrutinizes, examines
Ensures compliance
Protects the public

4. PUBLIC RELATIONS
“The inspector is often the licensee’s and the public’s only contact with the agency. The inspector is most important to enforcement programs because he or she is the eyes and ears of the agency.
QUESTION: IS IT OUR JOB TO ENSURE THAT THE LICENSEE KNOWS THE REGULATIONS AND RULES?

5. OVERVIEW OF INSPECTIONS
AUTHORITY IS:
1. Established by law
2. Established by rule
3. Implied consent
4. Provided by inspection warrant
5. Have no authority

6. REASON FOR INSPECTIONS
Health
Safety
Welfare

7. When do we Inspect? Licensure Routine Follow-up Complaint response
Closure
Probation
Joint inspections

8. INSPECTION > INVESTIGATION
Agency guidelines
Infractions versus violations
Degree of harm
Voluntary versus forced compliance
Notification?

9. SITE INSPECTIONS A. INTRODUCTION AND INITIAL APPROACH
1. Contact appropriate person
2. Explain purpose of visit
3. Establish rapport
4. Maintain control and flow of inspection
5. Dress appropriately

10. SITE INSPECTIONS B. ROUTINE INSPECTIONS
1. Establish procedure to be used
2. Inspection check list
3. Interference with business

11. SITE INSPECTIONS C. EXIT INTERVIEW OR SUMMARY 1. Contact owner/manager
2. Prepare for the future
3. Re-establish rapport

12. SITE INSPECTIONS D. TYPES OF CORRECTIVE ACTIONS 1. Verbal
2. Report notation
3. Written citation
4. Triggered investigation
5. Charges filed

13. AUTOMATION AND INSPECTIONS
1. Schedules
2. Identification of problems
3. Records history

14. THE INSPECTION REPORT 1. Types of reports 2. Purpose of report
3. Distribution of report

15. SUMMARY OF INSPECTIONS
Inspections are performed for the health, safety and welfare of the public.
The source of authority for inspectors includes; legislation, court action and implied consent.
The role of the inspector includes acting as the eyes and ears of the agency AND responding to questions of the licensee thereby assisting with compliance.
The exit interview is critical and should be given major consideration.

16. THANK YOU!
GOOD LUCK ON THE EXAM!