1. Committee on Responsible Gaming: Preparing for the Future
Daniel Kustelski
CEO, Chalkline Sports
June 9, 2017

2. Licensed and Operated in Africa and USA
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3. Use and Efficacy of Technology based tools
Operators know Customer:
Spending Habits
Betting Habits
Trends
Improvements in Tech enable better:
Customer Relationship MGMT
Business Intelligence Tools
(Re)Marketing Automation
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4. Use and Efficacy of Technology based tools
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5. Impact of Emerging Forms of Gaming
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Source: AGA, H2GC, Nevada Gambling Commission, SA National Gambling Board, UN Gambling Commission

6. Impact of Emerging Forms of Gaming
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7. Sports Betting Impact on Responsible Gambling
Significantly increase LEGAL Gambling in the US
Adopt International Best practices: Customer Protection, Software Testing, etc.
Contribution to Responsible Gambling Programs
AGA: 25-30M Americans wager $160bn on sports in the US in 2016
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8. Takeaways from an Operator’s Experience1
Proactive approach to Responsible Gambling 2
Technology is critical to a proactive environment 3
Close coordination with all stakeholders creates a great Responsible Gambling environment
Chalkline Sports

9. Committee on Responsible Gaming: Preparing for the Future
Daniel Kustelski
CEO, Chalkline Sports
June 9, 2017