1. ASSIST Usage Information
13th Annual ASSIST Conference
Walnut Creek Marriott Hotel
December 1 & 2, 1998

2. Usage Reports Information gathered directly
Provides valuable information to ACS
New reports provide information for campuses
Which agreements are being viewed
By Campus
By Major/Department
For GE/Breadth

3. What We Can & Can’t Learn
Most IP addresses
But not from AOL, etc.
User system information
But not who the user is
Number of visits, visitors & reports
Which reports are viewed
Not monitoring specific users
Length of delays

4. Some Terms to Know
Visits
Visitors
Pages
Requests
Hits

5. Terms... Web Site www.some.site text text www.same.site Requests Hits
1 visitor, 1 visit, 4 requests
1 visitor, 2 visits, 8 requests
Multiple visits within 15 minutes are called one visit.

6. Hit Numbers Web Site www.some.site
Text & 10
graphics
Text & 10
graphics
The number of “hits” is the most commonly used measure of use, but...
Text & 10
graphics
1 visitor, 1 visit, 44 hits
…the number can be misleading.

7. How We’re Determining Use
Web Site
Text & 4
graphics
Text & 4
graphics
We are focusing on the number of ASSIST reports generated...
Text & 4
graphics
Report
1 visitor, 1 visit, 16 requests, 1 ASSIST Report
…so our usage reports can be more useful.

8. Reports from ASSIST on the Web
ASSIST Usage Data
Reports from ASSIST on the Web

9. Summary of Use Reports viewed - 400,000 + Reports printed - 40,000 +
Visitors - 10,000 +
Reports per day - 2, ,000
Totals-
1. Reports viewed
2. Reports printed
3. Report visitors
4. Reports/day (good representation of daily use)
These numbers do not include use by ACS staff

10. Viewing and using campus specific reports
Campus Reports
Viewing and using campus specific reports
Many different reports were requested. We’ve spent a lot of time and effort, these are what are reasonable for us to provide.

11. Sample Reports Link to report 1 (University)
Link to report 2 (All Comm. Colleges)
Link to report 3 (General Report)
Each link goes to a sample report.

12. Campus Reports Available at ASSIST Information Center Available 12/141.
2. Database
3. Web ASSIST Usage Reports
3a. Select a University
3b. All Community Colleges
3c. General Report
Available 12/14
How to get reports.
Reports will be generated at the end of each month.
Reports are available now.