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Leadership – The Indra Nooyi Way
Group Members: - Sanjay Singh Ramkumaar B. Singh Sanket Jain Ruchi Sinha Neha Verma Navneet Kaur Kalra Ritesh Kumar Ankit Pandey
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INTRODUCTION
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Introduction Indra Nooyi became the 5th CEO of PepsiCo Inc. in 2006 at the age of 50 Ranked #3 by ‘Forbes Magazines’ for the Worlds 100 most Powerful Women Ranked #1 by ‘Fortune Magazine’ for 50 most Powerful Women in Business Joined PepsiCo as SVP in 1994 Promoted to CFO in 2000 Faced problems regarding product health issues
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Awards Received By Nooyi
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Financial Highlights Of PepsiCo
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Nooyi As A Strategist
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Problem 1 - Restaurant Business -> Sluggish phase with lower sales, volumes & profits -> Adopted a management & distribution model -> More suitable for a packaged good industry Strategy – Management & distribution for restaurant business requires larger capital than the beverage & snacks business Indra Nooyi believed that the restaurant business reached a stage where it could be spun off into an independent business She believed that it did not fit in with the core PepsiCo business of snacks & beverages
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Problem 2 – Over expansion of International Beverages Business -> Repercussions felt on its Balance Sheet -> Venezuelan bottler was bought off by its competitor -> Bottlers in Brazil & Argentina ran into financial problems -> Consequently posted losses in special charges & asset impairments, international write-offs & restructuring Strategy – Spin-offs & divestitures Assessed strong brands, good cash flows & strong workforce as PepsiCo’s strengths Rigorous financial controls to maximize cash flows Expansion of international business in emerging markets Money-spinning moves such as strategic M&As, emerging markets infrastructure development & stock buy-back
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Introduced Direct Store Delivery System (DSD)
Problem 3 – Increasing Distribution Costs & Lack of Contact with Customers Strategy – Introduced Direct Store Delivery System (DSD) Directly stocked the shelves of the retailers through their sales force Enabled retailers to order supplies directly from PepsiCo PepsiCo sales representative would frequent these stores a fixed number of times in a supply chain cycle Fixed number of hours divided into – Selling the product to the retailer Stocking its shelves Taking orders for replenishment & fresh supplies Interacting with the customers Dual advantage of reaching customers directly & helping PepsiCo to eliminate middlemen in order to reduce costs
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Problem 4 – Underutilization of Real Estate; required higher capital investment & was labour intensive but generated a lower level of returns as compared to the core business Strategy – Visited competitors’ restaurants Found heavy competition & saturation in the fast food industry Nooyi argued that PepsiCo could not add enough value to the fast food industry with the current service chain Divestiture of the company’s larger restaurants to PepsiCo’s existing shareholders Taco Bell, Pizza Hut & KFC were spun off into an independent company Tricon Global Restaurants, Inc., which was later renamed as YUM! Brands Inc. Smaller restaurants such as Hot’n Now, Chevys, California Pizza Kitchen, D’Angelo Sandwich Shop & East Side Mario’s were sold to new investors
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Acquisition of Tropicana (rival of Minute Maid) for US $ 3.3 billion
Problem 5 – Competition – Coca Cola acquiring a juice brand named Minute Maid Strategy – Acquisition of Tropicana (rival of Minute Maid) for US $ 3.3 billion Helped the brands foray into healthy beverages market Helped in improving company’s brand image & added to PepsiCo’s earnings Indra Nooyi had the foresight that the brand possessed great potential to improve PepsiCo’s bottom line Hence she was even ready to settle for a lower Return on Investment VS
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Problem 6 – Bottling business required high levels of investment & was labour intensive
Strategy – Spun off the bottling business into a separate business called Pepsi Bottling Group (PBG) This resulted into higher margins An IPO took place for PBG & PepsiCo retained a majority stake in it
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Nooyi Becomes CFO &The Quaker Oats Merger
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Nooyi Becomes CFO Focus on Innovation, Finance, Procurement, Investor Relation, IT Strategies - Acquisitions and product development Product synergies Image makeover Healthy snack and drink Innovations in Quaker & Tropicana Acquired SoBe: Herbal Tea & Life Water in Portfolio
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The Quaker Oats Merger Merger with Quaker Oats for US$13.8 Billion Acquired ownership of Gatorade: leading sports drinks in USA Business Process Optimization Plan Logistical Challenges: Implementation of Quaker’s Enterprise Software Implemented Direct Store Delivery in Quaker Oats “Power of One” Strategy
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Challenges Of Achieving Double Digit Growth Rates
(Neha)
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Nooyi as CEO
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Nooyi as CEO In October 2006, Nooyi got promoted as PepsiCo CEO
Nooyi believed that as CEO she needed to present PepsiCo as a good sustainable global company She adopted vision of “Performance With Purpose” – focusing on sustainability of environment PepsiCo shifted its focus from US saturated market to emerging global markets Increased the size of the executive team to 29
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CONT Believed in diversity Encouraged women & socio economic culture
Believed that communication is of great importance during strategic implementation Nooyi is a tough negotiator & motivator
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PepsiCo Product Portfolio Categorization
Category Type of Product Examples Fun for you Highly indulgent Pepsi, Ruffles & Lays Better for you Continued to taste good but healthier alternative Baked Lays, Low Fat Ruffles, Rold Gold Pretzels Good for you When consumed, added back functionality into one’s system Tropicana with Calcium & Quaker Oats Strategic Acquisitions as CEO Company Type of Product Bluebird Snacks & Izze (2006) Snacks & drinks Sandora (2007) Juice Naked Juice (2006) Organic juice & Soy drinks JV with Unilever Ready-to-drink tea Whole Foods Market (2007) Flat Earth Fruit & vegetable chips Lebedyansky (2008)
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Response To Global Economic Slowdown
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Response To Global Economic Slowdown
PepsiCo faced number of economic challenges in 2008: - Fuel prices - Cost of Raw Material - Packaging Cost Strategies applied by Nooyi: - Raise prices across product categories - Product Weight outs PepsiCo remained recession proof Introduced ‘Productivity for Growth’ program - Shutting down plants - Pre tax savings - Restoring growth of beverage products
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The Criticism
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The Criticism She was criticized for her lack of operational experience. She had joined PepsiCo after six years in consulting and at PepsiCo too had worked as a strategist before becoming CFO and later CEO Critics believed that Nooyi was merely anticipating the regulation and following consumer trend rather than making conscious effort to make PepsiCo’s product healthy. A study conducted by City University London on the world’s 25 largest food companies including PepsiCo on their on their conformity to new global diet and health agenda in 2006, found that PepsiCo had not adopted the standards relating to limiting the portion size, on having a specific health policy on advertising, and on initiating staff health programs
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The Criticism….cont. Nestle believed PepsiCo was merely following health and nutrition standards to avoid obesity related law suits Critics felt that efforts taken by PepsiCo to reduce the adverse impact of its product on the health of its consumer were not enough, further adding that the existing non soda alternatives were low on nutrition and contained high level of sugar and more calories then recommended as a part of healthy diet for children In 2003 PepsiCo came under attack from environmental group in India for having high level of pesticides content in its beverages Though India accounted for a relatively small portion of PepsiCo’s revenue, analysis felt that these allegations had an impact on tarnishing the companies image worldwide
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Learnings From The Case
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Learnings From The Case
Over expansion is not always good Need to have vision as we can see that even if a particular business is giving less ROI, it may generate cash flows & improve the bottom line in future Terms learnt – Divestiture, Spin Offs, Strategic M&As, Diversification Strategic Leadership “Performance With Purpose” – focusing on sustainability of environment Direct Store Delivery System (DSD)
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THANK YOU
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