1. Uplifting neighbors, one meal at a time.
Volunteer Training Module
Version
Meal Serve Volunteers
Uplifting neighbors, one meal at a time.

2. About this training This module should take about 15 minutes.
Read the slides at your own pace.
Visit the links and review content  all referenced links are compiled at the end on one slide
Take the quiz.

3. Volunteer Training Module: Meal Serve Volunteers - Uplifting Others, One Meal at a Time
OUTLINE OF SECTIONS
All skill levels welcome!
Pre-prepared food
Healthy food
What to do when you arrive
Respect: expressing Humanism
Respect: responding to faith expression from others
Photo policy
Hygiene
Safe Food Handler certification
LINKS
Module closure
Module quiz
Opening slide
About this training
About BE. Orlando
What is a meal serve?
Pot lucks & other food events
Knowing whose house we’re in
Their home: our attitude
Their home: security
Their home: confidentiality
Volunteer Expectations – before the event
Volunteer Expectations – at the event

4. About BE. Orlando Humanist Fellowship
Mission: Provide a diverse, service-oriented Humanist fellowship in Central Florida that makes a positive difference in our community and in the lives of our members.
Founded in 2011, we host about 70 events per year that provide service, educational, community building, and support opportunities to our members.
We are
a partner organization of the Central Florida Freethought Community,
a member of the Orlando Coalition of Reason,
a gold-level team of the Foundation Beyond Belief, and
an affiliate of the American Humanist Association,
Local &
National
Affiliations

5. What is a Meal Serve? Volunteers Sponsor Prepare Serve Clean
Our actions communicate how we feel.
We show we care by what we DO.

6. Where we share food, we serve safe.
The principles of Meal Serves also apply to community events and pot lucks.
Where we share food, we serve safe.

7. Whose Home are We In?
Always read our event description, which provides a brief orientation about the facility and links to learn more.

8. Welcome to THEIR home.
When we volunteer at an agency, we are entering someone else’s home. They are welcoming us as their guest.
We are
grateful to be invited there
focused on communicating kindness that uplifts others – including clients, staff, and our own team of volunteers.
Smiles
Open body language
Soft & happy tone of voice

9. Welcome to THEIR home.
The facility staff and administration’s primary responsibility is the well-being and safety of their clients or residents.
We will follow facility staff guidance and directions at all times.
They may request advanced guest lists for volunteer screening, use LobbyGuard background screening, or require other security measures. (Our event description will guide you.)
They may decline entrance to any member or group, at any time, for any or no reason.
Remember there are things going on that we do not know about. If this happens, it is not personal. We respect their decision with a smile.

10. Welcome to THEIR home. Be mindful of confidentiality.
Some of the facilities where we serve are there to protect their clients and may have confidential locations.
If we are asked to keep the location confidential it means:
NEVER reveal that location, even to another volunteer who is signed up. Only the shelter or the event leader may provide facility directions.
Never disclose the area of the shelter. You might say “East Orlando” or “Sanford Area” if someone asks where your volunteer event was.

11. Volunteer Expectations
Read the event description so you know what to expect and what is needed from you.
Post in advance on the event description what you are bringing.
Arrive on time. When you reserve a spot you are committing to the event and others are counting on your help.
Please see the group policies related to late arrival, no-show, and SUBO.
Are contributions required? In most cases, no, but for some events (such as our monthly meal serve at SafeHouse) volunteers help provide the meal.
This information will be in the event description.

12. Volunteer Expectations
Leave your problems at the door. This is a great opportunity to shed the weight of life for a bit and enjoy preparing a meal with great people, for great people.
BE present. Put away your devices for the time you are here and stay focused on the mission of connecting to and uplifting others.
Using devices communicates disinterest and disrespect.
Clean up after yourself. A clean-as-you-go mentality makes our clean-up after the event easier for everyone.

13. Any level cooking skill!
If you are a master chef, you can teach us.
We’ll have some creativity to share with you, too!
If you’re a beginner, you can learn from us.
And we’ll learn from you, too!

14. Pre-Prepared Food
Check the event description or ask the BE. event leader in advance if you can prepare food at home.
Some facilities only allow food prepared in their kitchen.
If you pre-prepare food, use safe-food handling practices, including sterilization of surfaces, safe handwashing, food separation, temperature guidelines, and storage.

15. We serve fresh, healthy food at our events.

16. What to do when you arrive
Find the BE. Orlando event leader and say hello.
Sign in with BE. Orlando and ask if there is a facility form you need to sign.
Put your hair up, in a hat, or in a hair net.
Wash your hands.

17. Respect for Faith Diversity at Volunteer Events
Visible Humanism is welcome at meal serve events if messages are respectful.
Focus on our purpose:
We are there to serve and uplift.

18. Respect for Faith Diversity at Volunteer Events
Other volunteers, facility staff, or clients may use faith expressions and references to G/god(s) when speaking to or thanking you.
Accept and respect their words as positive expressions
If you feel uncomfortable in a way that feels like you are being harassed, let the BE. Orlando event leader know and they will address the issue with the facility administrators.
Focus on our purpose:
We are there to serve and uplift.

19. Photos (including Selfies)
Many of our Meal Serve partners have strict photo restrictions.
You are asked not to take out your phone/camera to take photos unless cleared to do so by the BE. event leader.
At most Meal Serve events, our BE. event leader is trained on the photo requirements and will be the only person taking photos.
BE. Orlando Policies include information on photo taking, and how photos taken at events will be used.

20. Hygiene
 Hygiene
Use safe handwashing practices, as defined by the Centers for Disease Control and Food and Drug Administration.
Ensure hair is clean and pulled back, in a hat, or in a hair net.
Gloves are required for handling food.
You may bring your own, but they must be latex-free.

21. Safe Food Handler Certification
We ask our food service volunteers to consider getting a Florida Food Handler Certificate.
The certification costs about $15.00 and is good for 3 years.
Reimbursement is available for those who attended three or more volunteer events with us in the 12 months prior to the request.
Certified volunteers will receive a special badge to wear at events.

22. LINKS
BE. Orlando Policies
SafeHouse of Seminole Project Information link
Safe Food Handler Certification certificate/florida-food-handler-certificate
CDC Food Safety Practices
FoodSafety.gov Handwashing Guidelines

23. THANK YOU for being part of our team! See you at the next event!
Questions?
Contact
Volunteer Training Module
Meal Serve Volunteers
Uplifting others,
One meal at a time.
NEXT
SLIDE
MODULE
QUIZ
THANK YOU for being part of our team! See you at the next event!

24. MODULE QUIZ Please go to this link and fill out the test:
Once completed, a certificate will be ed to you.