2. visits4u: Developing Inclusive Tourism Provision
Accessible Tourism for All 7 December 2017 Riga, Latvia

3. visits4u 18 month Capacity Building Project
Aim: To develop inclusive tourism provision across its partners.
Co-funded by the COSME Programme of the European Union
July 2016 – December 2017
Call: COS – TOUR – 2015 – 3 – 04 – 1
Project No:

4. visits4u Partner countries: Bulgaria (yellow) Greece (blue)
Italy (red)
Spain (orange)
Latvia (green)
UK (purple)

5. visits4u Consortium Centre for Accessible Environments (UK)
Nodibinajums Invalidu un Vinu Draugu Apvieniba ‘Apeirons’ (Latvia)
Istituto dei Sordi di Torino (Italy)
Nikanor LTD(Bulgaria)
‘Asklipiades’ South Aegean Regional Social Protection and Solidarity Network (Greece)
DomSpain Consulting LTD (Spain)
Dimos Rodou (Municipality of Rhodes, Greece)

6. Work Packages WP1: Capacity Building WP2 Research and Itinerary Design
Product Development and Implementation
WP4 Dissemination and Evaluation

7. Work Package 1 Training Kick-off meeting in London (Sept 2016)
IOSH Training course in London (Sept 2016)
Skills’ seminars to tourism sector GR/LV/ES (Oct - Dec 2016)
Pilot 3-5 day training course IT/BG (May – Sept 2017)
Access Visits
Access inspections by CAE’s auditors (April – July 2017)
Tools and Resources
Online training modules (Sept – Dec 2017)
Online forum (Dec 2017)
Access guides (Dec 2017)

8. Work Package 2
Mapping provision of accessibility (Oct 2016 – Feb 2017)
Research and record the level of access provision in the tourism sector (Reus, Riga, Rhodes, Sofia and Torino).
Each partner assessed accessibility in tourism businesses/visitor experience: hotels, art and cultural places of interest, city routes, shops, restaurants, means of transport and entry points (airports, ports, stations) in their regions.
Partners in Sofia and Torino collect data towards the development of their training modules.
A total of 89 businesses and places were surveyed.

9. Work Package 3 visits4u itineraries
Finalise the components of the routes (Jul – Sep17)
Six (6) routes:
History and Heritage
Tarragona, Rhodes, Riga
Modern Art and Culture
Reus, Rhodes, Sigulda

10. Alternative formats made core component of the tourism packages!
Work Package 3
Information in three formats
Easy Read in English (all), Latvian, Greek and Spanish respectively
Videos in Latvian, Greek and Spanish Sign Languages and International Signs
Text Description in travel guide style with access information
Alternative formats made core component of the tourism packages!

11. Work Package 4 Dissemination and Evaluation (Nov – Dec 2017)
Website:
Project Evaluation
Next steps
Final conference and partners’ meeting (Dec 2017)

12. Itineraries Modern Art and Culture History and Heritage
Reus, Rhodes, Sigulda
History and Heritage
Tarragona, Rhodes, Riga

13. Itineraries

18. Tools and Resources Access Guides
Hotels / Cultural places / Restaurants
Marketing, Promotion, Wayfinding
Case Studies
Good examples on accessibility: solutions, collaborations, policies
A series of access guides available on the website
For different service providers
General on marketing, wayfinding and user needs (=who is the customer of Inclusive Tourism)
Case studies
Examples of accessibility in the overall tourism field, cultural places, airports, collaborations, policies

19. Who is the customer of ‘inclusive tourism’ Frequently Asked Questions
Tools and Resources
Who is the customer of ‘inclusive tourism’
Frequently Asked Questions
Your questions!

20. Tools and Resources
Online Course

21. visits4u Legacy
Introduction of Easy Read and Sign Language in tourism packages
Online resources and tools
A forum to send questions and connect to networks
Connections with cross-European networks such as:

22. Thank you!