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Marketing-Information Management LAP 9
Have We Met? Marketing-Information Management LAP 9
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Objectives: Explain the importance of market identification. Discuss ways that a market can be segmented.
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Explain the importance of market identification.
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Grouping people by their similarities:
How marketers discover the best ways to match producers with their customers
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A Market Is… A customer who: Has an unfulfilled desire
Is financially able to satisfy that desire Is willing to satisfy that desire Marketers look carefully at which customers want their needs met in the very near future.
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A Target Market Is… The particular group of customers the business seeks to attract Customers who have similar, specific needs Marketers group customers by target market in order to meet customer needs effectively.
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How To Pinpoint a Target Market
Look at the entire market. Identify the categories you see. Select the category (or categories) to fit your goals.
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The Significance of Target Marketing
Targeting is necessary for accurate marketing. The same person can be included in more than one target market. As target markets change over time, marketers update their categories. Businesses are targeted in the industrial market. Customers are targeted in the consumer market.
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Carry out target-market activities:
How To Prepare for Target Marketing Carry out target-market activities: Some marketers suggest what works and what doesn’t. Others fit their method to the individual marketing situation.
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Target- Market Activities
Mass marketing Target- Market Activities Segment marketing
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Appealing to the whole market by:
Mass Marketing Is… Designing products Appealing to the whole market by: Directing marketing activities
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Advantages of Mass Marketing
Communicate a broad message Address the largest audience available Produce one product for all Provide the most possibilities for success—without breaking the bank
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Disadvantages of Mass Marketing
Diversity of the audience—everyone Probability of purchase is a small percentage
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Appealing to the market one segment at a time by:
Segment Marketing Is… Dividing the market into smaller groups Targeting each group individually Appealing to the market one segment at a time by:
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Segment marketing works because:
Advantages of Segment Marketing It uses the marketing concept. It is more precise than mass marketing. It allows for: A finely tuned product An appropriate price Ease of distribution Segment marketing works because:
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In addition, segment marketing:
Advantages of Segment Marketing Encourages effective communication Allows product specialization Enables smaller businesses to compete with larger ones. In addition, segment marketing:
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Disadvantages of Segment Marketing
It takes more resources to pull it off successfully. It can be difficult to produce— requiring more Creativity Money
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The Use of Segment Marketing
Because… It is more efficient than mass marketing. Customers are more discerning. Marketing research has improved. Modern technology is available.
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Discuss ways that a market can be segmented.
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How do marketers divide their markets?
Identify their customers’ similarities. Group their customers by what they have in common. How do marketers divide their markets?
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Some Common Ways To Group Customers
Demographic Segmentation Some Common Ways To Group Customers Geographic Segmentation Behavioral Segmentation Psychographic Segmentation
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Demographic Segmentation
Gender Origin or heritage Religion
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Demographic Segmentation
Gender Origin or heritage Religion Social or economic status Life stage
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Dividing a market on the basis of where consumers are located
Geographic Segmentation Dividing a market on the basis of where consumers are located In the process, marketers discover specifically: Where their markets are located Who their competitors are Which media will reach their customers
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Dividing a market on the basis of consumers’ response to a product
Behavioral Segmentation Dividing a market on the basis of consumers’ response to a product With this method, marketers: Find out how consumers respond Use that information to group them effectively
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Psychographic Segmentation
Dividing a market on the basis of consumers’ lifestyles and personalities How it works: Customers want what they feel will give them the best in life. Marketers try to find out what’s driving their customers to make the choices they do. Marketers group customers by their similarities—according to their motives, attitudes, opinions, interests, activities, personalities, and lifestyles.
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What do you think marketers would do to target you?
If marketers were grouping you, where would you fit in the demographic, geographic, behavioral, and psychographic segments? How are you similar to, or different from, your family members and friends? How do you think your similarities and differences affect your purchase decisions? What do you think marketers would do to target you?
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Credit-card companies are one example.
Sometimes, when businesses identify (and target) their markets, their methods raise eyebrows. Credit-card companies give credit to college students who don’t yet have a full-time job. Should credit-card companies use this method to target college students? Credit-card companies offer colleges money in return for helping them distribute credit-card applications to students.
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Lelia Ventling, Mary C. Hollaway MarkED
Acknowledgments Original Developers: Lelia Ventling, Mary C. Hollaway MarkED Version 1.0 MarkED Resource Center Copyright © 2006
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Digital-based photography sources:
PHOTODISC Meeting and Groups, Vol. 69 #69190, 69086, 69087, 69090, , 69085, Photos ©1998 Corbis Corp. Photos ©PhotoDisc, Inc 2013 Fourth Ave., Seattle, WA 98121 HEMERA PHOTO OBJECTS Teens, Students Photos copyright Hemera technologies Inc., P.O. Box Hull, Quebec, Canada J8Y 6V2 LIQUID LIBRARY Various images used in this presentation are ©2004 Liquid Library. All rights reserved MICROSOFT CLIP GALLERY LIVE Various clipart used in conjunction with ©PowerPoint 2000®, ©Microsoft® All rights reserved One Microsoft Way Redmond, WA USA
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Copyright: All photographic digital images on this CD are owned by the aforementioned photographic resources or their licensors and are protected by the United States copyright laws, international treaty provisions, and applicable laws. No title to or intellectual property rights to the images on this CD are transferred to you. These sources retain all rights and are not to be used, digitally copied, transferred, or manipulated in any way. To do so is a violation of federal copyright laws.
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