1. Investing in Insurance Awareness, Training and EducationBy
Ben Kajwang', PhD, MBA, B. Comm. (Hons), FCII, FIIU, FIIK, AIRM, Chartered Insurer and Risk Mngt Consultant, Certified Pensions Trustee Consultant
Director/CEO, College of Insurance , Kenya
23rd November 2017,Leisure Lodge, Kwale County

2. Agenda 1. Introduction 2. Talent Management
Importance of Education and Skills Development 3.
The College of Insurance 4.

3. Quote’s
“Education breeds confidence. Confidence breeds hope. Hope breeds peace.”
~Anonymous

4. Introduction Education Skill Human Capital
The act or process of imparting or acquiring particular knowledge or skills, as for a profession.
Skill
The ability to do something well; expertise
Human Capital
The stock of knowledge, habits, social and personality attributes, embodied in the ability to perform labor to produce economic value

5. What is Talent?
According to McKinsey; talent is the sum total of a person’s :-
Abilities,
Intrinsic gifts,
Skills, knowledge, experience ,
Intelligence,
Judgment, attitude, character, drive,
Ability to learn and grow.

6. Talent Management - Integration Management
Elements of Talent Management
Talent
Planning
Recruiting
Performance
Management
Learning & Development
Career Planning
Compensation Management
Succession
Measure and Report
Plan
Evaluate
Develop
Advance
Lead
Analyze
Talent Profiles and Objectives

7. Traditional Talent Management
Building Sustainable Leadership & Futuristic Talent Management Strategy
Traditional Talent Management
Acquire
Develop
Deploy
Retain
Futuristic Talent Management
Focus: Managing Best People
Acquire
Develop
CONNECT
Deploy
Retain
Capability
Alignment
Commitment
Enhanced Performance
Focus: Managing Best Positions

8. Shortage of Skilled Professionals in the Industry EAC KPMG Report on assessment of the insurance industry
The following were identified as key training gaps:
Underwriting, claims management and financial management
Customer relationship management
Administration and supervisory
Analytical, reporting and presentation skills
Professional qualifications in life and micro insurance
Professional qualification in advanced IT studies
Leadership and public relations
Legal aspects of insurance administration e.g. labour laws
Insurance products training
Acute shortage of actuaries

9. The COI Training Process

10. The Importance of Education and Skills Development

12. At COI, Education and Skills Development is anchored on the following pillars
1. Broad availability of quality education as a foundation for future training.
2. Building solid bridges between the insurance industry and the College in order to match skills provision to the needs of various insurance companies.
3. Continuous short term courses (CPD) to enable employees and companies adjust to an increasingly rapid pace of change.
4. Anticipating and building competencies for future needs.
5. Sustaining robust training policies and systems.
6. Sharing knowledge and experience
7. Investing in work force skills; a widely share objective.

13. 8. Continuous and seamless pathways of learning
9. Development of core skills
10. Development of higher level skills, professional, technical and human resource skills.
11. Portability of skills
12. Employability

14. The Role of the Leadership in Education and Skills Development
Support (Company & Personal involvement)
Ownership (Sense of belonging)
Embracing the culture of human capacity development.
Allowing staff identified as facilitators to participate in training.
Nominating your staff to be trained from time to time.
Attending to the AGMs and crucial meetings of the Colleges/ Institutes as may be called upon from time to time.
Helping in marketing the Colleges/institute and participating in the PR programs

15. Artistic impression of the Leadership Centre

16. Conclusion
We believe at COI, we have developed skills through trainings that have and continues to impact the actions and activities of a number of people have taken decisions that have benefit the greatest number of the greatest people to the greatest extent.
By Dr. Ben Kajwang', PhD, MBA, B. Comm. (Hons), FCII, FIIU, FIIK, AIRM, Chartered Insurer and Risk Mngt Consultant, Certified Pensions Trustee Consultant

17. Thank you
END
By Dr. Ben Kajwang', PhD, MBA, B. Comm. (Hons), FCII, FIIU, FIIK, AIRM, Chartered Insurer and Risk Mngt Consultant, Certified Pensions Trustee Consultant