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Finding Fraud Consumer Reporting Molly Yanity
JOUR 233 Information Gathering Ohio University Molly Yanity Consumer Reporting
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People Get Ripped Off… Elderly Mentally Challenged Minorities
Socio-economically disadvantaged Patients Disaster victims
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Information as a defense
Investigative reporters help defend targeted consumers against fraud Better Business Bureau - a private not-for-profit association National Consumers League - Legal assistance groups
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Government Support Congressional offices Federal Trade Commission
Environmental issues Committee testimony Federal Trade Commission U.S. Dept. of Veterans Affairs U.S. Dept. of Justice U.S. Dept. of Labor Attorney generals (state level)
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Other Resources Large cities - consumer protection council
Advocacy groups (professional associations protecting their reputation) Small Claims Court - huge resource for stories on consumer fraud
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Fraud Schemes E-mail/Internet Fraud Never pay to play
Buying doesn’t improve chances of winning Don’t give taxes for claiming a prize sweepstakes are usually fraudulent Never give out bank/credit card numbers Watch for imposters/mirror sites
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Fraud Schemes (continued)
Be wary of accepting “part” of winnings Read all details of any offer Be cautious of foreign sweepstakes Watch for signs of questionable origin, such as poor grammar, punctuation
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Street Schemes ‘Chimney Shakers’ - door-to-door pitches on home repairs Telemarketers - harassment Mail fraud - advertise but don’t deliver Questionable business practices among service providers
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Investigating Fraud/schemes
Set a trap - pretend to be a consumer in need of the questionable service Review state agency reports Beware of close alliances, “revolving door” political appointees Become a trainee in a program - learn from the other salespeople
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Questions?
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