1. Business Performance Management works for everyone
Norman Manley
Vice President

2. Information Builders Experienced
Who we are
A software company providing distinct solutions for enterprise business intelligence and enterprise integration.
Founded years in business intelligence 14 years in enterprise integration
Every major industry Including financial services, retail, education, insurance, manufacturing, energy and utilities, government, healthcare and pharmaceutical, and telecommunications
“We enter 2005 with more than 1,700 of the best and brightest professionals in the industry; a solid balance sheet, a strong cash position, and no debt;
and a stronger value proposition across our core product and service offerings than at any other point in our 30-year history.”
Gerald D. Cohen
President and CEO of Information Builders

3. Improving Business Performance Where are we in 2005?
Economic and competitive pressures have been creating severe challenges for business unit managers. These mostly revolve around issues of "velocity" - how do they obtain and evaluate information rapidly, and how do they use that information to respond rapidly and appropriately?
©2004 IDC

4. The Agile Enterprise Goals and Objectives
Corporate Objectives
Real-time Enterprise
Performance Management (BPM, BAM)
Best Practices, Quality Programs (Six Sigma, etc.)
Compliance
Industry standards
Formal legislation
Corporate governance (Companies Bill)
Information Standardization & Consolidation
Information as a strategic asset
Information consistency
Cost of ownership of BI infrastructure

5. Business Performance Management IT and the Business working together

6. BPM in the Agile Enterprise The “Feed-back “ Loop
Integrate
Applications
Automate
Processes
Customer Interaction
CRM
Core Business
Systems
Enable
Transactions
Transform Data
To Actionable Information
Generate
New Business
Initiatives
Improve
Processes
Empower
Decisions

7. BPM in the Agile Enterprise A typical Balanced Scorecard

8. Business Performance Management Making it work for Everyone
5 %
Developers
10 %
Analysts &
Power Users
COMPLEXITY
Business
Users
85 %
Partners
Customers

9. Business Performance Management Operational Business Intelligence
DATA
Integration
Business
Rules
METADATA
Access
Description
Security
FUNCTION
PROCESSING
ADMINISTRATION
Server
Architecture
SERVER
FUNCTION
Deferred
Execution
Format
Interaction
Alert
Schedule
Archive
DELIVERY
Thin Client
Delivery
USABILITY

10. Business Performance Management The Architecture
Enterprise
Supply: Real-time business event integration
Demand: operational BI, analytics, and reporting
Real-time
events
Real-time reports
And alerts
Data
Broker and Adapters
EAI
Web FOCUS
Real-time
Integration
Apps
LOB or division
Analytics and BI
Operational BI and reports
Analytics and BI
Enterprise
B2B
ETL Manager
and Adapters
Data
Mart
Data
Mart
Data
Mart
ODS DW
Data
Mart
ETL
ETL

11. Alerts, Portals, Dashboards
Business Performance Management Embedding Intelligence into the Process
Publish
Analysis
Capture
Alerts, Portals, Dashboards NT
Reports
Order Entry
Real-time
Near Real-time
WebFOCUS
WebFOCUS
SQL
Adapter
ETL Services
Near Real-time
Retailer
iWay
Real-time
XML
Suppliers
EDI MQ
Adapter
Oracle
Adapter
ERP
Adapter
Program
Adapter
UCCNET MQ
UCCNET
Mainframe

12. Business Performance Management Requires Extreme Scalability
Scalable = Low Cost $
Non-scalable = High Cost £££££££

13. Thank You!

14. Business Performance Management Conclusions
The solution you need is:
The key to improving Business Performance is a web-based combination of Business Intelligence and Integration.
Usable by everyone from CEO downwards
Available to everyone who needs it, customers, suppliers and staff
A combination of Integration and Information Delivery
This is not a management toy:
It’s a survival kit
Other people have this today even if you are still looking for it!